A Good Construction Proposal Starts by Asking the Right Questions

This Proposal System Helps You to Not Overlook Things You Need to Know

Another week has gone by and John’s looking forward to today’s meeting. As they wrapped up last week’s meeting, Gene indicated that they will “actually” learn the first step in the proposal system today.

As John goes into XYZ Construction Company’s conference room Gene is sitting at his computer with a Power Point on the big TV ready to go. “Good afternoon Gene, are you ready to get started learning the first step for doing better proposals?”

“I’ve been looking forward to it all week long.” says John.

“Okay. There’s oriental takeout there on the counter. Fill a plate and let’s get started.”

As they fill their plates, Gene asks John,

“When you begin talking with a new customer, what’s the first thing you ask?”

John ponders the question as he sets down. “I ask them about their construction project. What is the work they want done? For example, are they wanting to add on a room addition or remodel the kitchen or do they want to replace the windows? You know…

“WHAT is it they want done.”

“This is the typical question asked by most contractors. Without a doubt it’s a question that has to be asked. But, there’s another question that helps you serve your customer better and achieve their construction dream.

The most important question is WHY.

Why does the customer want to do this project? Do they need more space, does something need repaired or replaced, are they looking to make an area more usable, or is it just because they want to? Learning their why early helps determine a clear direction of ’the what’.

As the construction professional, it’s your job to guide the customer through this process. Most customers have very little if any experience doing construction projects. Often, they get ideas from DIY programs on TV or the internet, other people’s projects, etc. and they just want one of “those”, whatever that is.

Every project is as different as the customer. Without blueprints, specs or seeing the existing location the chances of giving the customer the project they want, is almost impossible. Unless they have a full set of blueprints and specifications to bid from, you need to gather the information for the specific project.”

The customer will have a vague image in their mind of what they want. It’s the contractor’s responsibility to guide them to the realization of that dream.

Information that needs to be gathered:

  • Project info (customer name, mailing address, project address if different than mailing, phone number, email address, project overview, budget, project deadline, any other relevant information that you need)
  • Measurements and dimensions, existing and new
  • Building materials, existing and new
  • Pictures of pertinent areas and existing construction
  • Customer’s design ideas and finishes

The important thing is to not overlook something.

“Use whatever way works best for you to gather the information. If you prefer to write on paper, print out a copy of the Bid Sheet template, it has a list of the different construction tasks that might be needed. Use the space next to each task for writing down a brief description, dimensions, specific notes, drawings, etc.

A pre-determined list minimizes the possibility of forgetting something.

If you prefer using an electronic device (tablet, smart phone or laptop) enter the information in the appropriate space on the Bid Sheet template.With most of the electronic devices now, you can either type, write or draw right on the device. Using the electronic form streamlines the process and reduces the chance of something getting overlooked. Be sure to keep a copy of the template for the project you are working on; this will leave a blank template for the next time.

Forgetting to include something in the proposal is a sure way to lose money.

There are over one hundred items listed on the Bid Sheet and it still doesn’t cover every possibility. Construction projects vary a lot. Even small projects can include a lot of different pieces. If you leave one of the pieces out, someone’s going to be disappointed.

If you start with a list, you’re less likely to overlook things.

Here’s an example of finding out the WHY:

When meeting with customer Jane Smith she explained that she wanted to add a laundry/sewing room to her house but didn’t know where to start or what it should include. We asked her WHY. We found that she loved to sew and did a lot of it. Currently she used the table in the main floor dining room for measuring and cutting and did the sewing on a machine in the basement. In addition to this her washer and dryer were in two separate closets in the master bathroom. Both situations were inconvenient for her.

Finding out her why helped us to present solutions for building her dream.

Here’s an example of the information gathered on the Bid Sheet:”

“If you’re serious about doing better proposals and haven’t bought your Blueprint for Building a Better Proposal system yet, I would suggest that you get that done. Then you could use the Bid Sheet this week when you meet with someone wanting a proposal. Bring it with you and we’ll go through it and answer your questions.

Next week we’ll take the information from the Bid Sheet and prepare a Scope of Work for Jane Smith’s project.”

Previous posts in this series –

What is “business clarity” and how do you find it?

Learning How to Get a Construction Project Started Out Right

It’s Time for the First Meeting

Being Aware of the Common Bid Mistakes is the Best Way to Avoid Them

Constructing a Building is Better with a Plan, a Proposal is No Different

Constructing a Building is Better with a Plan, a Proposal is No Different

We’ve Discussed the Why, Now Let’s Work on the How

It’s Saturday and today will be John’s third meeting with Gene. Even though there’s been no change in John’s overwhelming workload, today is the first time he’s not considered canceling. He knows the value of this information and is looking forward to opportunity to learn more.

It’s John’s turn to provide lunch and Gene’s in for a treat…John’s bringing chili-cheeseburgers and fries from the Burger Station. On the way to Gene’s office, the smell of those burgers is more than John can bear and he has a few fries on the drive.

As soon as John steps in the office door, Gene yells out from the conference room, “You brought Burger Station”. Over the years when John was working for Gene, the two of them frequented this fine establishment often.

As John gets lunch out, Gene says, “We have a lot to cover today, so we better get started. As we go through this today, consider the similarities of building a proposal with building a construction project. Now let’s review…

First, we started with WHY.

Why do you do what you do? Why do should you do proposals? Both of the questions are similar to the question that should be asked of a customer when they’re considering a construction project. Why do you want to do this project?

Second, we discussed that communication is the contractor’s responsibility.

We are the professionals in the arrangement. We shouldn’t expect the customer to know everything about construction. This is why they are looking to hire someone to do their project. It’s up to us as contractors to communicate clearly.

Third, we discussed bid mistakes.  

The ones that are commonly made and are costly. Being aware of these mistakes helps you know what to avoid and increases the opportunity for happy customers. Not to mention it gives you a big advantage over your competition.  

In our meeting two weeks ago (link to 1st meeting post) I gave you the bid proposal overview to take and review. Today we’re going to go through it. I know it seems like were still not doing proposals. Think about it like a construction project…

The designing and planning take as long as the construction.

Let’s start by looking at the documents included in the system and a brief definition of each.”

Bid sheet – A Word document with the various construction categories and individual tasks listed with space for filling in the scope of the work to be done, dimensions, materials, locations, etc., for each category as needed for clear communication.

Worksheet – An Excel spreadsheet with all the construction categories and individual tasks listed with overhead and profit markup formulas.

Proposal – A word document with space to fill in pertinent information, i.e. customer’s information, what will or will not be supplied by the contractor, the scope of work, the proposed price for each specific element, a total project price, payment arrangements and project duration.

Data Base – An Excel spreadsheet with prices for material and labor for a wide variety of specific construction tasks. This information will be used to fill out a blank worksheet template by copying and pasting.

After reviewing and discussing these documents and definitions they looked at the the process of doing a proposal.

STEP 1 – Gathering Information

Gathering the right information correctly and effectively is critical to preparing an accurate and thorough proposal. Once you’ve been contacted by a potential customer start by scheduling a meeting to discuss their project and find out what they hope to accomplish. At this initial meeting gather –

            Measurements and dimensions, existing and new

            Building materials, existing and new

            Pictures of pertinent areas and existing construction

            Customer’s design ideas and finishes

The information gathered at this meeting can be recorded in whatever way works best for you. The important thing in this step is to gather any and all information needed to prepare an accurate proposal. It can be handwritten on a printed out Bid Sheet template, or it can be entered directly to a Bid Sheet using a tablet, smart phone or laptop. Using the Bid Sheet minimizes overlooking things because the different areas of a construction project are already listed.

STEP 2 – Preparing the Scope of Work

After the preliminary information has been gathered it’s time to clarify the scope of the project by writing out the description of each specific task in terminology that both the customer and the contractor understand. It needs to include enough specifics to be thorough without being too technical. It doesn’t help communication if the terminology is confusing to the customer. This written description on the Bid Sheet will be transferred to the Proposal and serve as a written scope of work to be performed and materials to be provided.

STEP 3 – Pricing the Project

Next is putting prices to the project. This process involves two different Excel spreadsheets, the Worksheet and Data Base. Based on the descriptions written on the Bid Sheet, content from the Data Base will be copied and pasted into the correlating cells on the Worksheet. After the pertinent information from the Data Base has been placed on the Worksheet it’s time to fill in the quantities.

STEP 4 – Quantities

On the Worksheet you will fill in the quantity needed to do the work on that line item. This may be lineal feet, square feet, square yards, cubic feet, cubic yards, numbers of pieces, etc. Once this is completed you will now have prices for each of the different tasks listed on the Proposal.

STEP 5 – Preparing the Proposal

Now you have everything you need to complete the Proposal. You will take the descriptions from the Bid Sheet and the prices from the Worksheet and put them both on the Proposal. After filling out the customer’s information at the top of the page, the scope of work, the price for each task, the total project price, how payments are to be made and the duration of time to do the project, the Proposal is ready to present to the customer.

As they wrapped up the meeting, Gene looked at John and asked him what he thought so far. John said, “I had no idea there was this much to doing proposals.

Gene said, “I know. That’s why most contractors either guess at their bids or just give estimates…and we’ve all seen how that well that works out.

Next week we’ll dig deeper into GATHERING INFORMATION.

Previous posts in this series –

What is “business clarity” and how do you find it?

Learning How to Get a Construction Project Started Out Right

It’s Time for the First Meeting

Being Aware of the Common Bid Mistakes is the Best Way to Avoid Them

Being Aware of the Common Bid Mistakes is the Best Way to Avoid Them

This is the First Step in Building a Better Proposal

Even though John was still overwhelmed and his schedule was packed, he knew the only way to ever get control was to keep his upcoming appointment with Gene.

John had spent a lot of time this past week considering the questions Gene had asked at the first meeting.

Why do you do what you do?

Do you love what you do?

Why do we need to do proposals?

As John was driving to the office of XYZ Construction these questions were still banging around in his head with a wide variety of answers and no real clarity.

Going in John smelled something amazing. He hadn’t realized how hungry he was. Gene was providing lunch this week and the smell made his hunger apparent.

In the conference room Gene was stirring some chili. “Lunch is ready. Grab a bowl and let’s get started.”

As they sat down Gene asked, “Did you come up with answers to the questions?”

John sat there for a minute and said, “I’ve come up with way too many answers. About the time I think I have it figured out; another answer shows up.”

Gene grinned, “That sounds about right.

The important thing is not having every answer to every question, but rather to continually be asking the questions and actively looking for the answers.

I still ask and answer questions every day.”

“A good way to find WHY answers is to figure out things that work and things that don’t. Let’s start with a WHAT question. Gene handed John some papers and said,

“What are the common bid mistakes made by contractors and how can you avoid them?”

#1 Your customers lack clarity – You remember the story I told you last week about that misunderstanding I had with a customer? This is a perfect example of how the lack of customer clarity is a problem. You need to provide a clear detailed description of the work and the materials that you are going to provide. A clear scope of work helps avoid customer confusion. The Blueprint for Building a Better Proposal will provide you a system for giving clarity to your customer.

#2 Production crews lack clarity – The scope of work not only provides customers with clarity, but it also gives the production crews a clear understanding the work to be done. This prevents subcontractors/employees from doing more or less than the project includes. Too much work done means cost overruns. Too little and the customer is unhappy. The Blueprint for Building a Better Proposal will give the production crews a clear description of the work to be done.

#3 No production budget – When the production crews don’t know what dollar amounts have been figured to do the project, they often spend more than expected. These cost overruns mean less profit.

If you take care of the pennies, the dollars will take care of themselves.

Let your production crews know how many pennies they have to spend. This will lead to more dollars of profit. The Blueprint for Building a Better Proposal will provide you with budget numbers automatically.

#4 Unsatisfied customers – Discontented customers are the worst. Not only can they be a drain on company morale, they can become serious problems that can cost you money and hurt your reputation. They’re paying you to have their dream turned into reality. When they don’t have an accurate dollar amount before the work is done, they will not be happy when it’s finished and costs more than they expected. The Blueprint for Building a Better Proposal gives the customer a clear expectation of cost before the work starts so that when it’s done for that price, they will be happy.

#5 Unprofitable projects – One of the biggest problems in construction is Guesstimates. Guessing at the amount of time and material it’s going to take to do a project is a big risk. Different size projects require different overhead and profit margins. The Blueprint for Building a Better Proposal provides predetermined options of overhead and profit when preparing a proposal. Proposals done this way can increase the profitability of your projects.

#6 Trying to do everything yourself – Most small construction companies only have a few people working. The focus is on the physical construction and doesn’t leave time for doing accurate detailed proposals. Most contractors don’t like paperwork. This leads to hasty, inadequate and oversimplified proposals. The Blueprint for Building a Better Proposal is a system that allows you to focus on doing construction while office staff does paperwork.

#7 Your bidding system isn’t customizable – Most construction projects consist of a variety of different areas of construction. You need a system that can include all or one. Because markets and geographic locations are so different, you need a system that you can adjust to your specific requirements and rates wherever you are. The Blueprint for Building a Better Proposal allows you to be able to customize proposals in these ways and more.

Gene could see that John’s eyes were glazing over. “I know this was a lot to take in and doesn’t feel like we’re getting any closer to actually doing proposals, but I assure you…

Getting clear on these mistakes will give you a head start to providing better proposals.

And next week we’ll start working on the first step to Building a Better Proposal.

Previous post in this series:

What is Construction Clarity and How Do You Find It?

Learning How to Get a Construction Project Started Out Right

It’s Time for the First Meeting

Action is Required if You’re Going to Accomplish Anything

A Plan is a Great Place to Start, But Won’t Build the House

I don’t know about you, but I find it easier to plan than to do. Last week we discussed how overthinking things slows down our plans. The thinking part is important, but it alone isn’t going to accomplish our goals.

The week before we examined how learning can keep us stuck and prevent us from moving forward. Like thinking, learning is also essential to moving forward toward our dreams.

It became evident that while both of these are great, neither will work without action.

We must “do” if we’re going to succeed.

On the other hand, just doing has issues as well. If you don’t know what you want to accomplish how will you know if what you’re doing is the right thing.

If you want to build a new home, you need a plan before you start. Granted, it doesn’t have to be a full blown super detailed set of blueprints. It could even be just in your mind, but there’s still a plan.

The problem is that it’s hard to clearly share plans when they’re only in your head.

So, if there are any others you plan to share the home with…it might be a good idea to find a clear way to communicate your plans.

The key to accomplishing the things you want is in understanding how planning and doing work together. Napoleon Hill summarizes this well with his quote…

“Plan your work and work your plan.”

Building a house is a great example for building anything, whether that’s a building, a business or a life. You need to start with the end in mind. What is it’s purpose? What will it look like when it’s finished? What needs to be done to achieve that outcome? In what order do these things need to be done? This is the planning part.

The doing part comes with some questions as well. Are you going to do it by yourself or hire professionals? Do you know how to do it or are you going to need to learn how? How long is it going to take if you do it yourself? Do you have that much time?

The bottom line is that you need to be clear on what it is that you want to accomplish and then determine the best way to get there. Once you’ve figured this out get started building.

If you don’t get started, you’ll never get finished!

Being Aware of Mental Roadblocks is the First Step to Overcoming Them

Stop Overthinking Things and Do Something

Last week we discussed learning as a form of procrastination. Too often, time is spent learning rather than doing. There’s less risk with learning. Doing is scary. What if I do it and nobody likes, it, needs it or wants it?

Overthinking things is a form of procrastination

Clarity of your goals and the best way to get there is hard to know. There are so many great and important things that I want to do, how can I know which ones to do?

“The person who chases two rabbits catches neither.” This proverb is a great illustration of a lack of focus. Achieving your goals is like chasing rabbits…often way more than just two.

I don’t know how many rabbits you’ve actually chased, but trust me they’re hard to catch. Rabbits seldom run in a straight line despite being pretty quick, they change direction often to throw off their pursuer. In order to catch one, you need to follow its every move if you are to have a chance.

Our goals are a lot like rabbits…they run fast and keep changing direction.

Being clear about where you want to go is the first step to achieving your goals. I’ve always been an overthinker. I naturally spend a lot of time thinking about things. Which thing should I do first? Is it the right thing to do? What’s it going to take to get it done? Do I have time to do it right now? Should I wait and do it later.

Determine which rabbit is the most important and chase that one first.

The opposite of overthinking is diving in without thinking. This can be a problem too. Diving in without any consideration or planning can lead to a bad outcome as well. It’s a good idea to know the depth of the water before you jump.

Finding the balance of these two things is the key. Somewhere between overthinking and not thinking.

There have been a lot of times when I have dreaded starting some project because I thought it was going to be too hard or take too long. Then after it was done…the actual doing was way easier than it was in the thinking version.

Thinking is like learning. There’s less risk with thinking.

The way to deal with overthinking is to think. I know this sounds backwards, but you need to spend some time thinking about it so that you know how to be prepared to handle it before it happens.

Be clear about who you are. What your tendencies are. What things you like doing. What are the things that are most important for you to accomplish your purpose?

Get clear on these things and then be intentional about focusing intensely on the most important things first. If you’ve thought about it ahead of time you will be way better prepared when you need to make decisions.

The problem with overthinking is in the “over” part.

Overthinking is a roadblock to productivity, but it doesn’t have to be if you avoid the “over” part.

How Can I Stop Using Learning as a Form of Procrastination?

First Thing is to Determine When Too Much is Too Much

I love learning! I want to be better than I am. I want to know more than I do now. I also want to learn how to build a great business that helps others find solutions for building their dreams.

There is so much that I don’t know. If I’m going to have that profitable business and be the best me, I need to learn how. Over the years, I’ve wondered if I was spending too much time and money learning, but really never came up with a clear answer.

So, how much time and money should be invested in learning?

What is the appropriate amount of either? According to Josh Spector there is a balance of learning and doing. Learning is valuable, but will never be as valuable as doing. He makes a great point when he writes,

“There’s a reason Nike’s slogan isn’t “Just learn it”.”

Time spent learning makes us feel like we’re working hard. There’s less risk with learning than doing. Learning is more internal. If we ‘do’ something and it doesn’t work…others can see that we failed.

There are learners and doers.

People naturally fall into one of these two groups. Learners don’t get as much done as they would like because they spend too much time learning. Doers don’t get as much done as the could because they don’t know of any other way to do it. Consequently, neither group gets as much done as it could if they would find a balance.

So what is the right balance of learning and doing? Josh recommends spending 80% of your time doing. He also says one of the best ways to learn is to do.

This caused me to think back over my construction career and how I learned all of the things that I now know how to do. These things weren’t learned from an online class or from a book. They were learned working along side someone who knew what they were doing and showed me how…and showed me how…and showed me how.

The important thing is to be clear about your goals, determine what is needed to accomplish them and begin to move in that direction.

Above all you need to know whether you’re learning to avoid doing or to give you the knowledge you need to move forward and accomplish your goals.

Doing is learning! Find the right balance for you.

What Makes One Thing More Important Than Another?

How to Decide What’s Urgent, Important or Not

Since the start of the new year, I’ve been working to find clarity in my prioritizing. I wrote about the value of time and how to decide where to spend it. I wrote about the importance of putting the big rocks in first and determining what makes one rock more important than another.

This is the hard part.

Rocks are hard…get it? 😊

Steven Covey’s time management quadrant in the previous post makes the idea of sorting things into the 4 areas clear. Different things need a different level of attention given to them.

  • Quadrant 1 is fire-fighting (urgent & important). This is easily recognized and where most of us spend way too much time. This is the get down to the core action of, if the house is on fire and the phones ringing…do we answer the phone or get the kids out of the house? The problem is we should have spent more on important rather than urgent and maybe we could have prevented the fire.
  • Quadrant 2 is quality time (important & not urgent). This is the area where we should focus. It’s where we get the most return on our investment of time and energy. It’s also the hardest because there’s no immediate rush like there is when fighting fires.
  • Quadrant 3 is distractions (urgent & not important). We can fill this quadrant with an endless list of small and trivial tasks convincing ourselves that they are important, because they probably are. The things in this quadrant require less time and energy than the ‘really’ important tasks. The question is, are you doing them because they’re important…or because it feels good to check thing off the list?
  • Quadrant 4 is time-wasters (not important & not urgent). The things in this quadrant are the things of least importance. These things serve no direct purpose in accomplishing the important things in your life. You want to avoid wasting time on these things.

We have a limited amount of time…spend it wisely.

As I read through the different quadrants in this example, I was perplexed with some of the things listed.

It seemed to me that some of the things in quadrant 4 were important things and not necessarily time wasters, i.e. entertainment (TV) and stress relief. In quadrant 2 was recreational activities. For me watching TV is recreational. And isn’t “relieving of stress” pretty important? The more I studied it the clearer it became…

It’s up to us what goes in our quadrants!

It comes down to being crystal clear on who we are and what our specific purpose is. This is the problem. Most of us haven’t or don’t want to spend the time and energy to figure it out. We just float through life without a clear direction of where we’re going or how we’re going to get there.

In the Ayn Rand book Fountainhead architect Howard Roark is super clear on who he is and what he’s willing to do or not. Because of his lack of conformity to the status quo, he struggles to make a living. He is almost broke but is given an opportunity to design and build a bank building that would be very profitable for him.

As he meets with the bank board, they ask him to make a few changes that would require that he conform. He turns the job down and goes to work doing manual labor in a quarry.

I want Howard Roark’s clarity.

I do think there is a place for conformity. It’s not always wise to cut one’s nose off to spite one’s face. However if we have Mr. Roark’s clarity, we can then determine what makes things urgent, important or not in our lives.

You get to decide, but if you want clarity…you have to decide.

What Makes One Rock More Important Than Another?

This is the Real Question When It Comes to Prioritization

Last week I wrote about deciding what your big rocks are. The process of putting the big rocks in the jar first works great but, most of us are trying to squeeze in too big rocks. There is a limit to the number of rocks that will fit.

So how do we decide which rock is more important than another?

Deciding what is most important and focusing on that is critical to productivity. As I researched for last week’s post, I came across an article about priorities by Mark Nevin’s. He points out the word “priority” has no plural.

The word “priority” entered the English language, via Old French, sometime in the 14th Century. Deriving from the mediaeval Latin word prioritas (“fact or condition of being prior”), the word meant “the most important thing”—the “prior” thing or the thing with precedence.  When it was first coined, the word “priority” had no plural.  You could only have one priority

Sometime in the middle of the 20th Century, almost certainly related to the rise of corporate and office culture, the word “priorities” began to appear. Now people began to claim that they had more than one “most important thing.”  They could have three or five or 14 priorities.  A client once shared with me a deck laying out his business’s “Top 30 Strategic Priorities.”  Sadly, if you have 30 priorities, you really have no priorities: no organization can even remember 30 things, never mind focus on them all.

So how do we decide which thing is the priority?

I think this is where the real battle takes place. What makes one thing more important than another? In last week’s solution I referred to Steven Covey’s book, Seven Habits of Highly Effective People. In this book he shares a time management quadrant consisting of – urgent and important / not urgent but important / urgent but not important / neither urgent nor important.

We use these options for prioritizing everything we do…whether we know it or not. It’s up to us to be intentional about what goes in which quadrant.

All tasks can be categorized based on their urgency and importance: An activity can be one, both, or neither. Urgent matters are time sensitive, and they tend to grab your attention; this can be something as simple as a ringing phone. Important matters contribute toward your goals, values, and personal mission statement. We react to urgent matters, while important tasks that are not urgent require us to be proactive.

Picture a square divided into four Quadrants: One axis measures whether or not something is urgent, and the other measures whether or not it’s important. In the 7 Habits, Quadrants means four different classifications. Stephen Covey’s Quadrants 1, 2, 3, and 4 break down like this:

Quadrant 1 is urgent and important. Crises and problems live here, and life inevitably throws some Quadrant 1 tasks at all of us. However, some people seem to spend all their time constantly putting out fires and feeling like they never have time or energy to tackle anything that’s not urgent; in need of respite, they occasionally escape to the more leisurely Quadrant 4, where things are neither urgent nor important. The catch is that the more time you spend in Quadrant 1, the more you will be stuck there, because you don’t have time to do the maintenance and preventive measures that help avoid crises. 

Quadrant 3 is urgent, but not important. These kinds of activities can eat up your precious time and energy, without giving much value back to your life.  Some people don’t even realize that these matters are not important, assuming that urgency implies importance; but the urgency is often dictated by other people’s priorities and expectations — what other people tell you must get done — rather than your own goals and values. 

Quadrant 4 is neither urgent nor important. These are things you may do purely for enjoyment, or out of confusion about what’s truly important. Quadrants 3 and 4 are irresponsible uses of your time, because they contribute nothing toward your life, and effective people tend to avoid these activities. 

Quadrant 2 is not urgent, but important. This is where effective people focus their time and energy, and the discipline to prioritize these tasks is key to self-management and achieving your personal mission. Quadrant 2 includes activities that could easily be put off for their lack of apparent urgency, but which will greatly benefit your life in the long term if you invest the time in them; they include developing relationships, defining your personal mission statement, exercising, and performing preventive maintenance (e.g. oil changes for your car, health check-ups, flossing, or home maintenance). These Quadrants all help you understand and prioritize, but Quadrant 2 is where you want to spend most of your time.

Steven Covey’s 4 Quadrants: The Secret to Productivity

The things in these quadrants will be different for each of us. Ultimately it is your choice what things you decide to do and which quadrant you put them in.

This is where planning and looking forward to the end of your life and working backward helps. It gives you a clearer vision of what things should be the most important and which ones aren’t.

Deciding What Your Big Rocks Are

What Should I do First?

This past week as I was writing in my journal, I was considering what the day’s priorities were. What were the most important things to focus on today, if I’m going to achieve my goals? As I thought I wrote…

What are the big rocks that I need to put in the jar first?

I read about this time/priority analogy several years ago in Steven Covey’s book, Seven Habits of Highly Effective People. I hadn’t thought about this for some time and I don’t know why I thought of it then. I assume it’s due to the recent attention being giving to accomplishing my goals for the coming year.

Here’s how this story goes:

One day this expert was speaking to a group of business students and, to drive home a point, used an illustration I’m sure those students will never forget. After I share it with you, you’ll never forget it either.

As this man stood in front of the group of high-powered over-achievers he said, “Okay, time for a quiz.” Then he pulled out a one-gallon, wide-mouthed mason jar and set it on a table in front of him. Then he produced about a dozen fist-sized rocks and carefully placed them, one at a time, into the jar.

When the jar was filled to the top and no more rocks would fit inside, he asked, “Is this jar full?” Everyone in the class said, “Yes.” Then he said, “Really?” He reached under the table and pulled out a bucket of gravel. Then he dumped some gravel in and shook the jar causing pieces of gravel to work themselves down into the spaces between the big rocks.

Then he smiled and asked the group once more, “Is the jar full?” By this time the class was onto him. “Probably not,” one of them answered. “Good!” he replied. And he reached under the table and brought out a bucket of sand. He started dumping the sand in and it went into all the spaces left between the rocks and the gravel. Once more he asked the question, “Is this jar full?”

“No!” the class shouted. Once again he said, “Good!” Then he grabbed a pitcher of water and began to pour it in until the jar was filled to the brim. Then he looked up at the class and asked, “What is the point of this illustration?”

One eager beaver raised his hand and said, “The point is, no matter how full your schedule is, if you try really hard, you can always fit some more things into it!”

“No,” the speaker replied, “that’s not the point. The truth this illustration teaches us is:

If you don’t put the big rocks in first, you’ll never get them in at all.”

Dr. Steven R. Covey, First Things First

I love this big rock example of prioritizing our actions. Too often we approach time as though there’s no limit. My time management budget certainly makes it clear that this is not the case. (currently I’m over my time limit for the year, by 746 hours)

As I study this time management spreadsheet it gives me a much clearer picture of where my time is getting spent and a way to determine what rocks should be put in first and what ones should be left out. There are so many great things to choose from but if I’m going to be the most productive, I need focused intensity on the big rocks that help me to achieve my goals.  

What are the big rocks in your life?

Growing in your faith? Spending more time with your family? Serving your customers better? Paying off debt? Taking better care of yourself physically and mentally? Helping with community projects?

Here are three short video examples of how putting the big rocks in first matters. The first explains this perspective well.

Put the Big Rocks in First

Time Management & the Jar of Life

Jar of Life

How to Decide Where Your Time Is Best Spent

It Comes Down to Knowing Who You Want to Be

Last week I wrote about the importance of spending time wisely. I shared how I was working to clear the fog to determine what things I should focus on. What should I do and not do? So, like budgeting money I decided to work on a plan for budgeting my time…enter the spread sheet.

Like money, we can choose what to spend our time on.

The difference is that with money there’s the possibility to make more, not with time. This makes spending time wisely, even more critical.

So, what did I find out about budgeting time using a spreadsheet?

What I’ve found so far is that I’ve overspent my time budget by 175 hours (2%) and I still haven’t got everything entered. It is making it very clear that I can’t do everything that I want.

This spreadsheet is allowing me to look at the big picture and see where I can move things around and/or remove things completely to fit into the limited time available.

I listened to a podcast recently that pointed out how important time is due to kids doing school at home and people working remotely. This got me to thinking about how I’ve never really separated my work and personal time. My time is all just…my life.

I think this is because growing up on a farm there wasn’t a ‘clock punching’ separation of time. In addition to that, I’ve spent most of my life self-employed which is the same. I may be doing family, community or church things throughout the day or, I may be doing work things late in the evening or on weekends.

Using the spreadsheet, it is allowing me to see the amount of time being spent rather than the specific time of the day or night. It allows me to be better at living a well-balanced life.

Ultimately the spending of our time comes down to a personal choice.

It’s all about who we want to be.

We can spend our time where we want. So…to that point…today I want to spend my time with my family having a movie marathon weekend.

That’s who I want to be.