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Building A Dream Business

How Do We Know the Destination if No One Has Given Us the Map?

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It’s a Puzzle to Solve, not a Predetermined Destination

As self-employed entrepreneurs this is the hardest question to answer. We constantly struggle with questions like –

  • Where am I going?
  • What should I do first?
  • How do I build a customer base?
  • What’s the most important thing?
  • How do I know if this is the right thing?

We know there is a destination, but we don’t know what it is or where it’s located. We don’t know which direction to turn.

We’re looking for a map, we expect one, but there isn’t any.

This is the biggest challenge for entrepreneurs. We know there’s a need for which we have to offer. There’s something that we’re supposed to do, we can feel it…but what is it EXACTLY?

What if I’m wrong? This sense of uncertainty keeps us from doing anything or incentivizes us to do less important things. Things that do nothing to move us toward our destination.

The question of “Every time I start to do something, it feels like something derails me. What should I do to move forward?”, came up in our mastermind this week. As we talked, it became glaringly clear that all of us in the group are looking for the answer to that question. We were looking for what to do and how to do it. We’re looking for a “map”.

We just want a map so that we know where we’re going and how to get there.

Everyone in the group is working hard to reach their business destination. And every one of us has the same questions. (See examples above)

As we discussed, it occurred to me…we knew the answers…we were all answering each other’s questions that are the same as our own. So, if we know the right answers, why are we still asking the questions?

The problem isn’t the questions or the answers…it’s a lack of movement.

We’re approaching our businesses as if there’s a map ready for us to follow…there’s not. As entrepreneurs, we’re going places where few or maybe no one has been before.  

Imagine explorers like Lewis and Clark heading to places unknown. They had no map or GPS to tell them where to go. They had no specific destination, just find a way to the Pacific Ocean. They were commissioned to explore and map the new territory and find a practical route across the western half of the continent.

If they had continually questioned themselves, they would still be in St. Louis.

Instead, they took the information that they had, made a decision based on that information and started moving. Granted, along the way they ran into obstacles that they had to go over, around or through.  

We are our own roadblocks.

The most important thing is to do something. Take that first step and move forward. You can make adjustments and recalculate as you go.

“Even if you’re on the right track, you’ll get run over if you just sit there.”

Will Rogers

“The most productive people start with purpose and use it like a compass. They allow purpose to be the guiding force in determining the priority that drives their actions.”

Keller, Gary; Papasan, Jay. The ONE Thing (p. 105). Bard Press. Kindle Edition.

The first step to reaching your destination is determining your purpose. It’s that thing you feel deep down in your core but have trouble figuring out.

You’ll never get to your destination if you don’t start moving.

What’s the Most Powerful Tool in the Construction Contractor’s Toolbox?

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This Tool Can Make You More Money with Less Chance of Cutting a Finger Off

The past couple of weeks I’ve written about how much we love our power tools and how tools make building easier.

The sense of control that comes from pulling the trigger on a power tool is amazing. We feel like we are in control of our destiny. There’s no task too big. We can conquer the world.

There’s no doubt that power tools make construction projects go faster and easier than using hand tools. (And there are a lot of cool new tools that we’d like in our toolbox.)

Of all the tools out there, which is the most powerful?

This is a question that could be debated forever.

I would argue that the most powerful tool isn’t a tool in the normal sense of the word.

If the purpose of power tools is to increase control and be more productive, then having a power tool that would 10x these things would be worth 10 times what you paid for the most expensive tool you have.

Increasing your profit margin just 10% on a $5000 project and the tool has paid for itself.

What kind of tool could have this kind of return on investment?

The tool that I’m talking about is affordable and won’t wear out like other tools.

Most construction companies are great at “constructing” but are overwhelmed by the business side of things. This is not where their heart is.

You don’t need a master’s degree in business to be successful if you have the right tools.

A tool for doing clear and accurate construction proposals is this kind of tool.

Without a tool for doing proposals, a lot of contractors make mistakes that cost them a fortune. Unexpected costs, changes to projects after they’re started and poor communication are a lot more expensive than the cost of the tool.

Those mistakes include:

  • Lack of clarity with both the customer and the production crews
  • No budgets for customers and production crews
  • Losing money
  • Not doing accurate proposals due to a lack of time
  • Guessing at pricing of projects

Learn more about those mistakes and how to avoid them with this free download.

Download Here

Wouldn’t it be nice to have a tool that would –

  • Increase you profit
  • Communicate clearly with both the customer and the production crews
  • Allow you to consistently and accurately price construction projects
  • Allow you to customize it to fit your company’s specific needs
  • Give you the freedom to delegate the paperwork so that you could focus on construction

The Blueprint for Building a Better Proposal will do all of this and more. I use this proposal system on every construction project I bid.

Just like power tools make construction projects easier…there’s a “power tool” that will make doing construction proposals easier, allowing you to reduce stress, be more profitable and build a successful business.

You’re not in business to lose money, so get this tool.

Get Your Power Tool Here

We’re currently running a special Holiday offer for our Blueprint for Building a Better Proposal system. The reduced Holiday price is $497, including some additional bonus templates.

In addition to this special offer, we’re having a drawing for building contractors.

One lucky winner will receive a DeWalt cordless tool combo kit valued at more than $700.

Your opportunity to win starts now and ends at midnight 12/3/21.

Enter here
for your chance to win

Can You Imagine What It Would be Like to Build a House Without Power Tools?

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So, why is it That Most Construction Contractors Will Do Proposals Like That?

Think about building a house by sawing every board and sheet of plywood with a handsaw. Mixing the concrete all by hand. And driving every nail with a hammer.

This sounds like a long drawn out, difficult method for building.

This is how most construction contractors do proposals.

The same way they’ve been done for 100 years. It’s like building with hand tools but it doesn’t have to be like this.

There’s a power tool for doing proposals.

When doing proposals, the old “hand tool” way the contractor will do them the same way grandpa would have.

If they are a particular person, they will determine the size and quantities of the material needed. This will include –

  • The cubic yards of dirt that needs moved
  • Cubic yards of concrete
  • Boards needed for framing of floor, walls, roof
  • Siding, exterior trim, exterior paint
  • Shingles, roofing underlayment, flashings
  • Insulation for floor, walls, attic
  • Doors and windows
  • Base, casing, stairways, misc. trim
  • Cabinetry, countertops, closets
  • Interior paint, stain, clear finish, wallpaper
  • Carpet, vinyl, tile, etc.
  • Plumbing pipe, fixtures
  • Heater, AC condenser, ductwork, registers
  • Electrical wiring, fixtures, receptacles, switches, breaker panels
  • Porches, decks, railings

Once these things have been figured and counted, they will get prices for each of them to determine the cost. Then they will guess at how long it will take to do the work and put a price to it.

Less detailed contractors just guess at the whole thing.

Building a house takes a lot of pieces. The same number of pieces…regardless of how you figure the price.

Wouldn’t it make more sense to have a power tool that would allow you to consistently determine the price whether you are a detailed person or not?

The Blueprint for Building a Better Proposal is a “power tool” for doing proposals.

This power tool provides:

  • A scope of work that communicates clearly with customers and production crews
  • A budget providing production crews with a clear understanding of time allowed and material costs
  • A system that allows for delegating portions or the complete proposal process

To get this “power tool” in more contractor’s business toolboxes, we’re offering a Holiday Special beginning Black Friday through the end of the year. This special includes a reduced price for the proposal system plus free bonus templates.

In addition to the reduced price for proposal system there’s going to be a contractor drawing for a…

DeWalt cordless tool kit

Check next week’s post (11/28/21) for details of how to get entered in the power tool drawing.

If you or someone you know would like to learn more about how this power tool can help avoid the 7 common bid mistakes contractors make that cost them a fortune.

Click here.

What is it About TOOLS That Building Contractors Love So Much?

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Wielding a Power Tool Gives Us a Sense of Control and Respect

Those of you who build, know what I mean. Feeling that power in our hands. We are in control, but the machine can never be tamed. We have to respect it, or we will regret it. We pretend to be in charge of the “power tool beast” but know better.

Power and control –

  • Power tools have the power to create. When the power tools come out, we have no idea what is about to happen. Every time we connect with that much electricity, a child-like excitement oozes from our pores.
  • Power tools have an untamed spirit that screams: “Anything can happen.” Turning on a generator makes you feel like you are The Generator. For a few minutes, you’re off the grid and in-charge. You have the power and can decide who you will bestow it upon.
  • Power tools let us pretend that we can do anything. Don’t fool yourself, your power tool is in charge! Just look at the sticker on your SAWZALL: “Warning this device is powerful and is capable of doing serious harm to your home, your person or your entire way of life.

Meditate on the raw power, the Amps and the Volts. Be in awe and imagine where your power tools may take you.

This fascination with tools is very similar to the reason most guys would take almost any ridiculous “man challenge” for the promise of a gold sticker on their forehead and “buddy cred”.

“Hey, I bet you can’t crush that can with your head!” Sound familiar?

Hopefully most of us are smarter than this.

As builders we love the rush we get from building something. That sense of accomplishment that comes from creating a dream home out of that stack of boards. Tools give us the power and control to do this.

A tool that is even more powerful than the biggest meanest saw, is the Blueprint for Building a Better Proposal.

I know it doesn’t make as much noise or make your arm numb after using it all afternoon, but it’s a tool that will allow you to build your business into a skyscraper of success.

The hardest thing you will ever build is a business. The tools used for this kind of building are different than what we normally think of when thinking tools.

During my thirty-five plus years of building my business I’ve continually worked to achieve and maintain a sense of control over my profit and respect for the power of business.

Just like any other building project, it’s important to know what tool to use for specific applications. You wouldn’t use a cordless screw gun to saw a board, or a reciprocating saw to nail down a shingle.

You can saw a board with a hand saw or you can use a circular saw. We both know which is faster, easier and makes more sense.

The same thing is true for preparing a proposal.

You can use the old school “guesstimation” method or you could use the new and improved power tool. It’s important to have the right tool for the job.

We are going to be offering a Holiday special for the Building a Better Proposal system starting on Black Friday complete with a weekly tool drawing starting on Black Friday.

If you or someone you know would like to feel the power of a tool that gives them control over building a successful construction business while respecting that power without regret…stay tuned for upcoming details or contact us in the comments below.

How To Manage Your Time and Prevent It from Becoming a Horror Story

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Self-employment is Scary Enough Without the Time Monster Chasing You

With this being Halloween season there are a lot of scary things out there. Managing your time as an entrepreneur doesn’t have to be one of them.

Over the past few weeks, we’ve discussed time management and how to keep it from being as complicated as rocket science. The first thing was being intentional and taking control of it.

The problem isn’t a lack of time…it’s a lack of self-control.

The second thing we discussed was getting your priorities in order and not letting the hot fires have control. It is easy to get distracted by all the things there are to do. Sometimes we need to fight hot fires, but it’s up to us to be clear on which fires are the priority.

It’s a matter of clarity before the fires even start.

My core values are a large part of my clarity of which fires are the most important and when. One of those core values is spending time wisely because there’s a limited amount. This is the third thing needed to be successful with managing time.

Depending on our abilities, desires and needs, we can make more money, make more friends, find more work, design new things, discover new ideas. Not that those things are easy, but they can be done.

With TIME…. you’ve got what you’ve got and there ain’t no more.

Here are 5 reasons why so many struggle with this –

  1. Trying to do too many things
  2. Lack of focus
  3. Not saying NO!
  4. Trying to do it all by myself
  5. Procrastination

(You can get more details about these reasons here)

God has given each of us this TIME to spend and He has given us the right amount for everything, Ecclesiastes 3. It’s up to us to spend it wisely!

With time being such a valuable commodity, it’s critically important to spend it wisely.

What is Worth Your Time? Not, “what your time is worth”. This changes the perspective of how we spend our time. What things are most important for me to spend time doing. Is it a call from one of my kids, serving a customer by solving a problem, spending some time with a dying friend or doing some work for the church?

Once time is gone you can never get it back. Don’t waste the little that you have.

This isn’t to say that time doesn’t have a monetary value…because it does. It scared me a little when determined what my time was worth.

Based on my target revenue goal the year I determined that…

my time is worth…$2.23 per minute.

Remembering this gives me a heightened sense of focus.

What spending your time wisely looks like can only be determined by you.

Like most things, we make time management scarier than it really is. Don’t be afraid of the time monster. Just face it down and show it whose boss.

You’ve got this!

Why is it so Hard to Decide Which Thing is More Important Than Another?

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Too Often, Prioritizing Comes Down to What the Hottest Fire Is

What should I do first? There are so many things to choose from. What makes one thing more important?

Today we’ll talk priorities.

I’ve spent the last couple of weeks discussing how we make managing our time more complicated than it needs to be and how if we’re intentional we can manage it better.

This is no different than any decisions we make. We have the power. We can choose.

But this is the hard part. It makes us responsible. If it doesn’t work out…it’s our fault. We’re to blame.

Don’t kid yourself…your choices are always your fault. Just own it, make the best choices you can and keep moving forward.

Making these kinds of decisions ultimately comes down to who you are. You need to get clear about this and prioritize accordingly.

It comes down to deciding what your big rocks are.

Growing in your faith? Spending more time with your family? Serving your customers better? Paying off debt? Taking better care of yourself physically and mentally? Helping with community projects?

All good things…

But there’s a limited space in your time jar and only so many rocks will fit.

Deciding what’s urgent, important or not is hard. Too much of the time we find ourselves fighting fires. Too often, this comes from a lack of preparation.

Most of us are aware of the time management quadrant which uses the idea of sorting things into the 4 different areas.

  • Quadrant 1 is fire-fighting (urgent & important). This is easily recognized and where most of us spend way too much time. This is the get down to the core action of, if the house is on fire and the phones ringing…do we answer the phone or get the kids out of the house? The problem is we should have spent more on important rather than urgent and maybe we could have prevented the fire.
  • Quadrant 2 is quality time (important & not urgent). This is the area where we should focus. It’s where we get the most return on our investment of time and energy. It’s also the hardest because there’s no immediate rush like there is when fighting fires.
  • Quadrant 3 is distractions (urgent & not important). We can fill this quadrant with an endless list of small and trivial tasks convincing ourselves that they are important, because they probably are. The things in this quadrant require less time and energy than the ‘really’ important tasks. The question is, are you doing them because they’re important…or because it feels good to check thing off the list?
  • Quadrant 4 is time-wasters (not important & not urgent). The things in this quadrant are the things of least importance. These things serve no direct purpose in accomplishing the important things in your life. You want to avoid wasting time on these things.

While this is a great plan, it still comes down to who you are and what your priorities are.

This is the hardest part.

A lack of planning and preparation is what leads to the fires starting. This doesn’t mean that there aren’t going to be times when someone throws a match into your plans, and you have to stop what you’re doing and fight the fire.

The better prepared we are the less hot the fire will be and the quicker it can be put out.

Hot fires are a good way to get burned.

Don’t get burned by your time management. Know who you are and what your priorities are and put in the biggest rock first.

You Can Choose to Manage Your Time Better or Not…it’s Up to You

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Be Intentional About the Actions You Take to Fight Against the Time Monster

Last week I wrote about how we tend to make time management more complicated than it needs to be. Making things more difficult than needed is just human nature. Those of us that are self-employed seem to take this to a whole different level. It doesn’t have to be this way.

Like everything in life, we have choices. Time management is no different.

The three things that I said need to be used to successfully manage time were…

  • Intentionality
  • Prioritization
  • Spending time wisely

Today’s focus is INTENTIONALITY

Being intentional is a conscious design or purpose about your choices and actions. It is deciding what you’re going to do and doing it.

Why is it that we will be on time to meetings with other people, but not with ourselves?

If I have a day full of meetings and appointments, I will be on time to all of them. But if I fill my day with tasks and projects that don’t involve anyone but me, I’ll be running late shortly after getting started?

Think about it like this…Why is it that we can make it to the airport in plenty of time for our flight or not dare be late to our child’s wedding, but won’t set down and get to work on that project that needs to be worked on?

How we choose to spend our time is going to vary for each of us. What we spend it on is not the issue. Being intentional about it is.

The problem is not a lack of time, it’s a lack of control

This does not mean that it’s easy. There is a time monster that will eat up all your time if you let it. He will gobble it up as soon as it’s available and not leave anything but crumbs.

We have to intentionally confront this monster. Closing your eyes and putting your hands over your ears doesn’t make him any less real. He’s out there and he likes the taste of time.

The intentional, continuous, focus of small actions over time will bring the monster down. The process, known as the “snowball effect”, is the accumulation of small things added to small things until they become a big thing, like a snowball rolling down a hill.

An intentional snowball is the best weapon when dealing with a big hairy time monster.

It feels like there’s not enough time to do everything. I would argue that we’ve been given enough time to do everything we should. The problem is that we’re trying to do too much.

We’ve been given enough time to do everything we are supposed to. God built the world and everything in it in six days. We’ve been given those same six days to build our lives. Granted, building the world is a lot…we just need to remember that we’re not God.

God was intentional about what He was making. We need to treat our mission the same way.

You can do anything you want. You just can’t do everything you want.

Being aware of time and watching the clock also requires intentionality. Time is the most valuable commodity we have. You’ve heard the saying “time is money”. I would argue that time is MORE than money.

Money is a form of exchange for a service or product. We have some control over how fast our money goes…not so with time.

There is a limited amount of time.

Time is continually moving. There is no stopping or slowing it to get more done. If we spend a dollar, we can go make more. Once time is spent…there’s no getting any more.

Managing time requires intentionality. You can’t just wish it to happen. You have to decide to fight the monster and pick up the snowball.

Why Do We Make Managing Time as Complicated as Rocket Science?

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When in Reality, It’s as Simple as One, Two, Three

I’ve shared before about some of the great discussions we have in our masterclass. This week’s was no different.

The question that got the gears in my head spinning was this –

When self-employed and working from home, how does one schedule time and determine boundaries?

Now, is this a great question or what. How does one do this?

When working from home it’s easy to be sidetracked by all the things that need done, like – yard work, gardening, vacuuming, washing the dishes, repair projects, laundry, changing the oil in the car, checking out social media, researching new and better computer programs, emailing old friends… You get the point! All the things on this list are worthwhile and important things that need to be done.

There were some great answers from of the group.

  • I work when my wife is gone to work. When she gets home, I stop working and spend time with her.
  • I have an office space that is only accessed by going through the garage, up some stairs and through the attic.
  • I start my day at 8:00 just as if I was going to an office.

The key to managing time is intentionality!

Having been self-employed for most of the past forty years I have a head start on most of the people in this group. But believe me I understand. I’ve struggled with this for years and just began to figure out over the past 8-10 years.

My figuring it out took a big step forward with a wakeup call from God. He got my attention with a board upside the head, literally. This incident persuaded me to step back and look at things differently. I got a more well-rounded, big picture view of life and it helped me to see things differently.

I’m a workaholic and love what I do. Now I look at my whole life, all the different aspects of it, as my employment. This a word that is typically connected to a job, but that’s not completely accurate. Being employed is – the active use of or engagement in services. Being engaged in activity. I see employment as more than just a job.

The freedom perceived as a part of self-employment is the one thing that most often prevents these ventures from succeeding.

One of the biggest issues with self-employment is lack of boundaries. It’s like kids when they first move out of their parent’s home. There’s a newfound freedom. Nobody is looking over their shoulder telling them to get up and go to class or to not stay out late so they can get up and go to work.

Most people have been raised with some kind of structure. Working for someone else is the same thing. When we become self-employed it’s like moving out for the first time. There’s no boss preventing me from washing the dishes or mowing the yard.

This new freedom leads to an uncertain, unclear understanding of what we should do, when we should do it and in what order.

There are three things that need to be present if you are going to be successful in self-employment. –

  • Intentionality – Be intentional about what you spend your time on. Why is it that we won’t be late to a meeting with other people, but will blow off meeting with ourselves? We’ve been given enough time to do everything we should…just not everything we want.
  • Prioritization – This one can be tough. What makes one thing more important than another. This is where being crystal on who you are, who you’re going to help and how you’re going to help them comes in.
  • Spending time wisely – Time is limited. It is the most valuable commodity you have. It’s up to you to decide how much you’re going to spend and what you’re going to spend it on.

The SELF in self-employment means “the buck stops here”. It’s up to me to manage my time…no one else. Our human nature is to make things more complicated than they are or need to be.

Managing time doesn’t have to be rocket science. Intentionally prioritizing how you spend your time is all it takes.

Check back, we will break these down more in the coming weeks.

The Most Important Question Always Seems to be the Last One Asked

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That’s Because the Answer to the “How Question” is Going to Require Work

Last week I listened to a Belay, One Next Step podcast interview with David Horsager. David is the CEO of Trust Edge Leadership Institute and best-selling author of The Trusted Leader, The 8 Pillars of Trust. In this interview they discussed these 8 pillars and how to become a more trustworthy leader.

Everything of value is built on trust. You’ll pay more for a trusted brand, to follow a trusted leader or buy from a trusted salesperson.

Trust is the single most important trait of great leaders, organizations and brands.

These 8 foundational pillars of genuine success are:

1. Clarity: People trust the clear and mistrust the ambiguous.

2. Compassion: People put faith in those who care beyond themselves.

3. Character: People notice those who do what is right over what is easy.

4. Competency: People have confidence in those who stay fresh, relevant, and capable.

5. Commitment: People believe in those who stand through adversity.

6. Connection: People want to follow, buy from, and be around friends.

7. Contribution: People immediately respond to results.

8. Consistency: People love to see the little things done consistently.

As they went through these pillars David pointed out a simple three question process for putting these pillars into action. These questions are what helped David to lose 52 lbs. in five months and keep it off.

Here are the three most important questions to ask:

“Number one. “Okay. We want that thing.” How, how? Okay. Second question, way more important. It is, how? The third is the most important of all. It is, how?”

I’ve written several times about the importance of asking questions and the lack them being asked. I believe all questions are important and that they all work together to point to the desired results.

  • Who is that thing going to be done for?
  • What is that thing that I want or need to do?
  • When does that thing need to be done?
  • Where is that thing going to be done?
  • Why should that thing be done?
  • How am I going to do that thing?

Without answering the how question it won’t get done.

The how question needs to be actionable and one that we can be held accountable to.

Here is what David said about it,

“My weight, everybody told me, “All you got to do is eat less, exercise more.” That was not clear enough. Okay. So I said, “Okay, how am I going to take in less calories?” Okay. Boom, boom, boom, boom. How, how, how, how. Until one of them was, “I’m not going to drink a calorie on a plane.” I can look at it. “Okay. Fresca instead of Coke.” I was drinking Cokes, bad. So now you sit next to me. I never, almost never have a calorie on a plane, unless I put a little cream in my coffee. So the how is something you can act on today or tomorrow. “I want to sell more.” “Okay. How are you going to do that?” “I’m going to call more people.” “Okay, great. How are you going to do that?” Basically, I’m just going to call more people.” “No, you’re not. You had that opportunity yesterday. How are you going to call more people?” “Well, I got to get a list.” “Okay. Now, how are you going to get a list?” “Okay. I’m going to do this.” Okay. “By tomorrow at 10:00 AM.”

It’s time from me to answer my how questions.

How will you answer yours?

What is Your Motivation for Being in the Construction Business?

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Having the Wrong Motivations Gives the Rest of Us a Bad Name

I’ve written before about situations where I’ve been involved in resolving issues between contractors and customers where they’ve gotten crossways with each other.

How poor communication leaves both sides with unrealistic expectations and sometimes ends in legal battles.

Once again, I’ve been asked by a construction customer to help them with a construction disagreement. They just want to get their home and their life back.

They’re in the middle of a dispute with a construction company that has been dragging on for more than a year. Their home has been left unfinished, damaged from rain leaking in, poor quality work, etc.

Why is it that they find themselves on opposite sides of this battle?

I’ve always advocated that poor communication between contractor and customer is the biggest problem. However, as I’ve been working on the current situation, I think there might be another deeper level to this issue.

Communication is certainly a part of it, but maybe communication would be better if the underlying motivations of both parties were considered. A skilled communicator can convince you that what their saying is true, even if it isn’t.

I think this is the underlying problem. It’s a lack of trust. None of us want to be lied to. Last week I wrote about competition vs. cooperation and how we can have both and everybody wins. It comes down to who we are competing against and who we are cooperating with.

Our motivation is directly connected to our why.

Contractor – Why am I in the construction business? Is it to help the customer achieve their dream construction project or to just make a lot of money? Don’t get me wrong. To stay in business, you have to make a profit, but if that is more important to you than serving your customer, it leads to situations like the one I’m currently working on.

Customer – Why do I want to do this project? Is it to improve the value, make it more functional, reduce maintenance, or to impress the neighbors? It’s your project and any of these motivations is fine.

The important thing is that both parties involved know the motivations.

Sometimes the motivations are hidden and not discovered until problems begin. Sometimes motivations aren’t clear, even to oneself. Knowing what the motivations are and being true to those motivations is critical to minimizing these kinds of problems.

Discovering motivations requires asking questions.

It frustrates he heck out of me that these kinds of situations happen…and they don’t have to.

We need to raise the bar of construction industry standards.