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Mark Eastman

Building Your Business Is Critical to The Survival of The Business

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Just Like the Construction of a Building – You Need a Blueprint for Your Company

 

If you own your business and aren’t being intentional about the organizational operation of your company, it is likely that you won’t make it past your 5th year. This is according to the Bureau of Labor Statistics https://www.bls.gov/bdm/entrepreneurship/bdm_chart3.htm. Just think about the number of businesses that you have seen come and go.

Whether you are a solopreneur or you have a team. It doesn’t matter if you have been in business for 30 years or just starting out. Regardless of the kind of work you do, the organizational plan is just as important as the work you do…maybe more.

I know in my 40 years of being in business I have learned some lessons the hard way. Let me tell you, the tuition for ‘The School of Hard Knocks’ is expensive. There were times when I got behind on taxes to pay bills and times that I got behind on bills so that I could pay taxes. Neither of these is a very good business plan. One of my SHK professors once told me, “that when you steal from Peter to pay Paul, you make Peter a Paul bearer”. If you want to avoid the need for a pallbearer for your business…you need a plan.

It is common for people to start a business without a plan. Generally, someone has learned a trade or a craft and for whatever reason they decide to go into business on their own. Most of the time they have given little, if any, thought to business structure. They show up every day working hard and then…surprise, you owe some taxes and haven’t saved any money to pay them. They needed a plan, a blueprint for building the business.

Being in the construction business I see a lot of similarities in constructing a sound building and a constructing profitable business.

  • Both need to start with design plans – the thing that gives you a clear direction of what you want the outcome to be.
  • Both need an architect – the person that can see the vision of what the finished product will be.
  • Both need a good solid foundation – the thing that will support you when the storms come.
  • Both need good framework – the thing that holds everything together.

     

  • Both need a builder – the person that reads and understands the plans and puts all the different pieces together correctly.
  • Both need the proper tools – these are what allow the pieces to be shaped and fastened together in the right places in the right order.
  • Both need a good team – these are the different people with the different skills and knowledge needed.

It doesn’t matter if you have been in business for years or are just starting, YOU NEED A PLAN. If you would like to minimize the time you spend attending ‘The School of Hard Knocks’, then keep following our blog. We are working on some Business Building Solutions for just this purpose.

 

What areas of building your business would some ‘higher education’ be helpful.

Building the Life of Your Dreams and Loving It

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A Builder’s Valentine Message

 

I love my vocation. The purpose for which we have been created, is so much more than a job. I love waking up every morning and knowing there are countless possibilities and opportunities to help people build their dreams. I mean I really love my life. Is it perfect? No, not by a long shot. Are there bad days? Sure. But perfection isn’t a requirement for loving the chance to fulfill your purpose.

I thought this topic was appropriate since I am writing this on Valentine’s Day. The day most associated with love.

What is love? Webster’s Dictionary defines love as –

 

A feeling of strong attachment induced by that which delights or commands admiration; preeminent kindness or devotion to another... or especially, devoted attachment to, or tender or passionate affection for… or affection; kind feeling; friendship; strong liking or desire; fondness; good will;…

This is a pretty good description of how I feel about my life, but I like what the www.bible-truth.org site says even better. Love is a “purposeful commitment to sacrificial action for another.” I think this is what we should all be about as we interact in our daily lives.

Last year I shared my core values in “Using Core Values as My Life Filter” and in that post, I said I would go deeper into each of them. A few weeks ago, I started that when I wrote about “Intentional action” in “Getting Back to the Core“. In that post I said that the next core value that I would write about was “Finding and maintaining the balance in everything”. Well guess what, that’s not what this is about.

Since this is Valentine’s Day I felt that “Honor God in all that I do” was a more fitting topic.

I believe that everything we have or do, belongs to and comes from God. In that case, it is only right that I HONOR HIM by showing my appreciation, by giving Him the credit for my life. By loving Him.

As a builder I really connect with God as a designer/builder. He has drawn a blueprint for each and every one of us. He has made all of those plans different. Some may be similar, but every single one is unique. It is our job to learn to read our own blueprints and start swinging the hammer and driving the nails to build who we were designed to be.

I have been reading Shauna Niequist’s book, “Present Over Perfect” and she points out that the “…God of the universe planted deep inside of each of us a set of loves and dreams and idiosyncrasies and we can ignore them as long as we want, but they will at some point start yelling. Worse than that, if you ignore them long enough they will go silent and that’s the real tragedy.” Don’t ignore your blueprint.

Look for and find your blueprint and start building your dream life. There is no better way to Honor God than this.

What Is the Cost of Cheap?

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The Importance of Knowing What You’re Getting, Before You Write the Check

 

Too often people decide to move forward with a construction project without asking the right questions. It is important to get the answers before you start. What is the purpose or reason for the project? Who is going to do the work? What is it going to cost? The answers to these questions will have significant impact to your satisfaction (or lack thereof).

The number of horror stories that I have heard from customers about previous construction experiences is unacceptable. A construction project is a big investment and should be a fun, exciting and dream fulfilling incident.

Just recently I served as a professional witness in a small claims trial between a home owner and a contractor. Both sides had valid arguments, but the whole problem could have been avoided with better communication. The project was started without any written agreement. It was destined for problems from the very beginning. The contractor didn’t get paid for some of the time they had spent working. The home owner had to hire someone else repair some work that had been poorly done. They both had to pay court costs and neither won their case. When the trial was over it cost both parties more money, more time and more heartache.

Cost is so much more than just dollars. It is also time, contentment, enjoyment, etc. Remember…ask the questions before rather than dealing with problems after.

 

  • How much is it going to cost? – It amazes me how often projects start without this question being answered. I understand that it requires time, experience, and commitment from a contractor to prepare this ahead of time. Just like in the situation above, starting a project with no agreement, no clarity of what the project consists of, just a verbal hourly rate, leaves too many unanswered questions.
  • What is the purpose of this project? – Why am I considering it? What is the reason or reasons I want to do it? It may be the need for extra space for a growing family. It might be to fix some problems or issues; leaking roof, sagging floor, unsafe wiring, lack of insulation. Maybe it’s just because you would enjoy a nice new kitchen, a man cave, a walk-in closet, an attached garage or a nice new deck. The list of reasons can go on and on. The important thing is to get clear on the reason(s) before you start.
  • What do I want in a contractor? – This is an answer that will be as different as the people asking questions. Your preferences might be quality, personality, integrity, price, etc. The important thing is for you to decide what is right for you before starting the project not after.

“Is there anyone here who, planning to build a new house, doesn’t first sit down and figure the cost so you’ll know if you can complete it? If you only get the foundation laid and then run out of money, you’re going to look pretty foolish.”

Luke 14:28-29, (MSG translation).

There are many factors to consider and questions to answer when doing a construction project. If you do it before, it will make the whole experience better.

What questions do you have that need asked before you start your project?

 

Here are a couple of other posts that you might find helpful

Six Ways To Find Your Right Builder

To Hire or Not to Hire, That Is the Question?

The Importance of Helping Your Customers Dream Big

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Building Your Very Own Barbie Dream House

As builders it is important to encourage your customers to dream big. Sure they may have a budget that won’t allow them to do everything they want, but it’s also important to not begin the dreaming process with a limited belief. Our job as the contractor should be help them find the design and build their dreams. Today’s post was written by Shannon, my Professional Assistant and soon to be customer.

 

 

Guest post By Shannon Martin

For Christmas I bought my granddaughter the Barbie Dream House. Yes, it was expensive and yes, she loves it!! My daughter says she plays with it all day, every day. So, in my opinion it was a great gift for a three-year-old who loves Barbies. The Dream House has an elevator, swimming pool, fireplace, three stories, huge bedroom and top of the line accessories. I jokingly said that I was going to write a Blog post about the Barbie Dream House. But when I thought about it more, who doesn’t want a Dream Home of their own?

I’m in the middle of planning/designing a room in my house. Our one and only bathroom was added onto our 1880 stone home in the 60’s and has an odd layout. The bathroom is very simple and functional but time and hard water have created some issues. There has been a water leak under the floor for a while that has rotted some floor joists. Water pipes are corroding. The bathtub is starting to have some cracks in it. So, we have decided to build a new bathroom.

As a Pinterest lover, I started with pinning ideas for the room and discussing my issues with Mark Eastman of Timber Creek Construction. Mark is good at knowing what you need before you even know it!! He suggested that I dream big and asked if had considered adding another bathroom to our home. It would be nice to have a bathroom on the 2nd level and it would increase the value of our home. By putting one bathroom on top of the other, the plumbing could be done at the same time and all in the same area.

So, I’m getting my own Dream House and I’m very excited about it! Watch for more posts and pictures as we work through the process.

What are your ideas for your Dream House? Think about your future. Do you have or plan to have children? Do you have aging parents? Do you often have guests? And give Mark a call at Timber Creek Construction for a fun discussion, great suggestions and a contractor who wants to help you.

 

 

Thank you for sharing your thoughts on this Shannon.

As a builder I have seen way to many people who have been disappointed by their contractor. It doesn’t have to be that way. At Solution Building we are currently working on some business systems and production programs to remedy these problems. We will be offering these products later this year, so be watching.

Getting Back to the Core

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Ideas Without Actions Don’t Do Anybody Any Good

 

“I AM A PERSON OF ACTION.”

“My future is immediate. I will grasp it with both hands and carry it with running feet. When I am faced with the choice of doing nothing or doing something, I will always choose to act!”

Colonel Joshua Lawrence Chamberlain

From the book “The Travelers Gift” by Andy Andrews

We are already almost a month into the new year. It is crazy how fast time goes and there are so many things that I want to do this year. It seems like it was just yesterday that we were celebrating Christmas and beginning the process of looking forward to the new year. I have some big plans for this year so we have to get to work.

I was a dreamer at an early age. I had big ideas and plans for my life. Then there was a portion of my life where I became disillusioned and accepted that my dreams were just that…dreams that couldn’t and wouldn’t come true. I decided that I was just kidding myself the whole time. Then in 2012 I had “A Life Changing Wakeup Call” and realized that I had gotten sucked into the world of doubt. I had given up and quit dreaming. I was just accepting what life was giving me and that was just the way it was. Since the accident I have become reenergized about dreaming and about life. It’s great to be excited about life again!

One of the conclusions that I came to after this accident was that dreams are just dreams if there isn’t any action taken. It can be hard for those of us that are dreamers to move things from ideas to doing. This is where the ‘rubber meets the road’ or in builder lingo where the nail meets the board. I told you in a previous blog, “Using Core Values as My Life Filter”, that I would come back to the ‘Core Values’ and here we are. One of those core values is “Intentional Action”. This is a simple, straight forward value, but it requires me to move things from the dream to the action. This part is critical to the outcome. It is like seeing a beautiful picture of a dream home, but never being able to live in it if you don’t start nailing boards together.

Another self-realization that I discovered was my tendency toward planning. I like to plan. I can plan things to death if I’m not careful. It’s good to have a plan to avoid as many problems as possible, but finding a balance in planning and doing is important. Planning is like dreaming, nothing is built until you physically move some boards and swing the hammer. Like dreaming, planning requires action to get things accomplished.

As I was recovering from the accident I had time to reflect. I discovered things about myself that I naturally knew, but hadn’t slowed down long enough to evaluate. This time of self-discovery was a big help to me and was one of the Intentional Actions that I then began to implement regularly. I know that everyone of us is different and we all have our own individual strengths and weaknesses. This is why it is important to give some time to knowing yourself. It is easy to get sucked into the daily routines of living our lives, but if we hope to achieve our purpose in life we need to be Intentional in our Actions. In the next Life blog, we will discuss “Finding and Maintaining the Balance in Everything”.

What We’ve Got Here, Is A Failure to Communicate

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And What Can Happen When We Don’t

 

The above title is a famous line out of the 1967 movie, “Cool Hand Luke”. In the movie Lucas Jackson, played by Paul Newman, is a guy with more guts than brains, a man who refuses to conform to the rules. After being sent to a prison camp for committing a misdemeanor he is constantly giving the camp bosses trouble. After his mother dies the bosses put him in the box afraid he might want to attend the funeral. When he gets out he runs and gets caught and runs and gets caught, the bosses try to break him but he just won’t break. They try to force their ideas and rules on Lucas, but he is having none of that. In this case neither side is listening to the other.

The point is that effective communication requires listening, not trying to force your ideas on someone else. We all have our own thoughts and ideas how something should be done. In a business relationship we need to remember who has the check book, whose project it is. Our job as the business should be listening to the customer and helping them accomplish their goals. Not telling them what we think they want. Most of the time communication is thought of as what we say or write to someone. We need to remember that communication is a two-way street and we need to be listening twice as much as talking. We need to listen before we write.

I was involved in a situation this week that is a good example of what can happen when there is little or no communication. I was in small claims court as a witness in a double law suit between a building contractor and their customer. The contractor sued for an unpaid balance for work performed. The customer counter-sued for inadequate and poor-quality workmanship. Both parties had legitimate claims and neither party won. When everything was over they both dropped their suits. What could have, no should have, been an enjoyable and rewarding experience for both, ended as a losing situation for everyone involved. This whole mess could have been avoided had they started communicating in the beginning. There was no written agreement of any kind, just a verbal agreement with an hourly rate. This left too many unanswered questions and assumptions.

When I prepare a proposal for a construction project I am thorough and write the description of things to be done in detail with prices for each separate item. Yes, it takes longer than just giving an hourly rate. Some people, maybe most, would say I spend too much time working on proposals. Maybe I do, but I would rather waste some time on the front end than waste it in court on the back end.

I have been asked several times over the years by other contractors about my proposals. They want to know how I do them and if there is a software or a program that I use. Actually, I have been designing and building and tweaking this system over the last 30 plus years. I have even been hired by other contractors to do proposals for them. This got me started thinking that I need to share this system with others. So, we are just beginning the process of designing and developing a system that will include blank templates, a customizable data base and instructions on how to use it. We plan to have this ready and available by the end of June.

If you or someone you know would be interested in using a program like this then please forward this blog to them.

Sharing the Shovels

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Moving the Mountain One Shovel at A Time

 

One of the most difficult things that I struggle with is delegating. By nature, I try to do everything. It is my business and serving my customers is my responsibility after all. This can only work if I limit what I’m going to do. I can’t use more than one shovel at a time.

The last several years I have been working hard to figure out who exactly God has designed me to be. What are my strengths and what are my weaknesses. As I have worked through this process I have reached the conclusion that God’s intended purpose for me is helping as many people as possible find solutions for building their dreams, even when they may not know they’re looking for them.

There is a limit to how many people I can help by myself though. In Exodus 18:13-26 Moses was trying to solve all the issues of all the people. There were so many people that needed help and he couldn’t help them all. His father-in-law saw this and recommended that he share the load and put his energy and focus on what God had designed him to do…not everything. If I am going to help more people and help them well I must share my load, just like Moses.

One of the problems of delegation is that too often sharing of the load is done without much clarity or planning. Positions are just filled with the first warm body that comes along and says yes. Rather than helping to carry the load, this often just makes it heavier. If you have ever had this experience, it makes it that much harder to share the load the next time.

There are some towering mountains on the horizon that need moved. As I move forward into this new year I am going to pass out some shovels. I am going to be careful and intentional about who gets what shovel. I need to make sure that the shovel and the person using it are a match.

One of the mountains that needs moved is delegating. Just this week I passed out a couple of shovels. Even if it is not natural for me, it felt good. We are going to move big mountains this year.

Don’t Get Snowballed by Poor Planning

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It Only Works If You Use It

 

Here it is the beginning of another year already. It is crazy how fast they go by. I was talking with someone earlier today about how poorly I had done at writing blogs this past year. I told them it had been six months since I last posted. I am going to do better this year. When I looked back I realized it has been almost a year since my last post. So, right then, I started writing this blog. Like I said earlier it’s crazy how fast time goes by.

 

It seems like human nature is to over schedule. We think we can do one more thing or that that whatever it is we are doing won’t take as long as it does. Then, there we are again, behind schedule. And when you get behind an hour or a day or a week, it is going to take three times longer to get caught back up to where you planned to be. The farther behind you get the bigger the mountain is to dig out off. It’s the snowball effect. The bigger it gets the faster it goes and the bigger it gets. And, before you know it, it’s been a year since the last blog post and you’re buried under a pile of snow.

As we at Timber Creek Construction / Solution Building look forward this year we are setting some big goals. So that we don’t get run over by a giant run away snowball we are implementing some accountability and breaking the big mountain into shovel size pieces. For our planning, we are using Andy Andrews 90-Day Results Plan. We will separate the big goals for the year into smaller 90-day pieces. By doing this and regularly reviewing the progress we will be able to keep the snowball from getting too big and rolling over us.

 

It is good to plan, even plan big, but one needs to be realistic also. You don’t want to get pulled into the New Year’s resolution tendency of setting a goal and then abandoning it a few weeks or days into the new year. Not planning and having no clear direction will just leave you wondering out in the snow. Snow is a beautiful thing unless you get buried under a huge pile of it because you weren’t prepared. Last year I started the year without having all my plans for the year ready. The goals that weren’t planned for, didn’t get done well and the goals that were planned for were accomplished.

 

The new year is full of possibilities and opportunities. I hope you are as excited about them as I am. I will do better at blogging this year and look forward to sharing this adventure with you. So, as you go into this new year be ready to keep the snowball as small as you can and have a shovel with you in case you need to do some digging.

The Wisdom of a Life Plan

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Instructions from an Old Man On a Mountain

 

Since the beginning of the new year I have been working to get my ‘life plan’ for this year completed. As a part of this process I spend time looking back over the last year specifically and my life in general. I am naturally a people pleaser, so it would only make sense that I also want to please God. The hard part is figuring out the details of what God wants me to do and who he wants me to be. To find my purpose and live the life that He intended for me.

As a part of this process, this year I am incorporating ‘The Seven Decisions’ from the book “The Travelers Gift” by Andy Andrews. The second decision is ‘The Guided Decision; I Will Seek Wisdom’. This ‘Decision’ is based on King Solomon. From the time I was a kid and heard about King Solomon I was inspired by him. His asking God for wisdom instead of all of the other things he could have asked for (2 Chronicles 1:8-13). I have always wanted that kind of wisdom.

I have always seen wisdom as just knowing the right things to do. Not some old sage living all alone in a cave on a mountain that has all of the answers to life’s questions. However, the more I think about it, the more I wonder if this image isn’t pretty close to what wisdom actually is like. Let’s break this down and look at it.

Old: Their age would mean they have lived through or witnessed more of life’s experiences and had the opportunity to learn from them. The more information that we have the better our decisions should be.

Living alone: This solitude would have less distractions and interruptions. It would allow for more thought and self-reflection. We need to regularly take some quiet time to be alone; to think and contemplate.

The cave: This would be evidence they realized the importance of seeking the right things in life. Living simply and not being sucked into the desire for accumulating a bunch of worldly stuff. It is easy to be drawn into this vortex of accumulation. Having stuff isn’t bad, unless it becomes the focus above all else.

The mountain: Would represent the importance of looking outward. Intentionally taking time to see the beauty of the world around and not being self-absorbed. It is hard to see the beauty around us if we’re always looking in.

Okay so on second thought, maybe I do want to be a wise old man living on a mountain.

As I mature, take time for introspection, keep my focus on the right things and observe the beauty around me I will seek to live the life that God has given me and fulfill His purpose.

Opening the Tool Box & Looking at OneNote

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Computer Tools Are as Important to Construction as a Saw or a Hammer

 

Being a self-employed small business owner is a difficult undertaking at best. This difficulty increases exponentially when organization and communication are operating poorly or not at all. This problem only increases when you’re successful and there are more things to organize and more people to communicate with.

During my thirty-five plus years of continually working to achieve and maintain some level of control I have used a whole lot of different tools. Some were old school some high tech. To this point the best tool I have found for organizing and communicating is Microsoft OneNote. This tool is great for organizing and communicating. It does so much, so well, that I don’t need a bunch of different apps that do different things and don’t sync well across different systems and devices.

I would equate OneNote to a three-ring binder on steroids. Maybe we should call OneNote the ‘Six Million Dollar’ binder. I have used binders for my organizing for years and still do to a small degree. A good comparison of OneNote to a binder is the way I used to have a project binder on site at construction projects. This was a place where things would be kept so that as different employees, sub-contractors, management, architects and the customer could all have access to the specifics of the project. OneNote is organized very similar to a binder. You can have different ‘note books’ and each book can be divided into multiple ‘sections’ and each section can have bunches of ‘pages’.

Just like “The Six Million Dollar Man” https://en.wikipedia.org/wiki/The_Six_Million_Dollar_Man this computerized version of a ‘note book’ has superhuman bionic computerized capabilities. Here are just a few.

  • Share with other people across multiple devises.
  • This can be as simple as sharing a shopping list with your spouse or as detailed as an entire note book with colleagues on a big project.
  • Syncs automatically across multiple devises.
  • If someone adds to the shopping list or checks something off, you will know it in a matter of seconds as long as you are connected to the internet. If not, it will sync as soon as you are.
  • When changes are made they are highlighted until read.
  • If one of my virtual assistants makes a change I will be able to know that, go to the specific change and know who did it.
  • Insert almost anything on to a page.
  • You can insert copies of other documents, screen clippings, photos, audio and video recordings, links to other pages and/or web locations and this is just part of what I’m currently using.
  • Link from and to multiple locations.
  • I can put a link for a specific OneNote page in a task reminder or calendar event or on a word document and click on it and it will open up that page, even if I haven’t opened OneNote yet.
  • Edit things really easy.
  • Things on a OneNote page can be clicked on and moved to a different place on the page. This feature is great for prioritizing a list. If I want to move something higher on the list I just move it there, no cutting or copying or pasting.
  • It’s always ready to open up and use.
  • It doesn’t require the opening up of a program and folder a file before you can write something down. Once you open OneNote it just takes a couple of clicks and you can write down your note before you forget it.
  • Great place for filing and storing.
  • If I want to save an email from a customer with a picture and a link to a web site, I can do that right from Outlook.
  • Can protect sensitive info with in a shared note book.
  • If I have a page that has ideas for my wife’s Christmas or passwords to my bank account, I can password protect those pages. This means that if my wife accidently goes to her Christmas page when she meant to go to the shopping list, she can’t open it without the password…which she doesn’t have.
  • Can draw or write on it just like paper.
  • This feature is great for getting down quick information with my tablet. I can draw the floor plan for a room addition and write dimensions and notes right on it.

 I know that there is so much more that this tool can do and a lot that I don’t. Some people will probably say that it has too many bells and whistles or it’s complicated. I’m sure that this isn’t the best tool for everybody and that’s okay. Not every person uses the same cordless drill. I think this tool is simple to use and it makes it easier for me to be organized and to communicate.