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Mark Eastman

Moms Love Us a Lot, But God Loves Us More

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True Happiness Comes from True Love and True Love Requires Sacrifice

A police chief was in the middle of a press conference when his mother called. He knew that she normally watched his press conferences, as any proud mother would. Knowing this he felt there must be an emergency, so he excused himself to take the call. When he answered, his mother asked, “Are you chewing gum?” After a short pause he responded, “Yes”. She came back in a sharp tone, “I taught you better than that. You know you shouldn’t chew gum when speaking in public.”

As funny as this example of a mother’s love is…

Mothers will go to great lengths for their children.

Love can go both ways. Here’s a true story of a son who put his life on the line to save his mother.


35-year-old Jermaine scaled a burning 19-story building in West Philadelphia to the 15th floor after receiving a call from his sister and finding out that his bed ridden mother’s building was on fire and she couldn’t get out.

Rushing to the scene, Jermaine said, he first tried to enter through the front door, but it was blocked by police.

“They said the elevators are not working,” he said. He told officers he could just take the stairs. “They were like, ‘we can’t let you in.’

“I took it upon myself because that’s my mother. There’s no limits. That’s my mother.” said Jermaine.

He’d hurt his hip earlier that day, “but adrenaline took over.” He started climbing the fenced-in balconies of the building.

“When I grabbed a gate, at the top of the gate, there was a ledge. Then I could step on top of the ledge and reach up to the other gate and keep climbing my way up,” Jermaine said.

He said he was worried about his mother’s safety, not his.

“She can’t get out of the bed or walk around, so if there’s a fire, she needs help out,” he said.

Once he made it to his mother, she told him that she was OK and that the fire was contained.

“She was more shocked,” he said. “She’s not surprised by the things that I do for her. She knows I’ll go over and beyond for her.”

He said that he thought he would be arrested as soon as he got down, but the Philadelphia Police Department said, “there was no crime committed.”

“The Police Chief actually did cut me a break,” Jermaine said. “He understood the circumstances. He knew – when your adrenaline is pumping and your mom is up there, you thinking she’s dying – you’d do anything you can.”

This is love going above and beyond.

Jesus went above and beyond by giving His life on the cross for us sinners that don’t deserve it.

True love is willing to make sacrifices for others. True happiness comes from true love.

Be willing to make sacrifices for those you love and experience true happiness.

What are the Critical Characteristics Needed to Accomplish Your Mission?

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Knowing Them and Articulating Them Are Two Completely Different Things

Last week I wrote about the importance of having a mission and why it matters. I shared that I’m going through the Business Made Simple University’s Mission Statement Made Simple with a friend. This week’s focus is determining the Key Characteristics needed to accomplish the mission.

These characteristics are things that you and anyone on your team need to have. They are distinguishing traits and qualities that are an integral part of accomplishing your mission. They are qualities that direct and motivate you and those around you to push forward toward a common goal.

If a team isn’t clear on the objective, the chances of winning aren’t very good.

A good example of this type of connection is Dave Ramsey’s Financial Peace University. For several years we’ve led this class at our church. There are some words, actions or items that when shared or displayed in public will invoke a connected response from people you don’t even know. There is an immediate association with anyone who has gone through the class or is familiar with the program.

If we can’t explain our mission and communicate it clearly, we can’t expect to accomplish it. We will flounder in a fog with no direction.

Sharing characteristics with others ignites a connection that is immediately felt and hard to explain.

Like the mission, the characteristics need to be concise and memorable.

I have a list of core values that is the foundation of my life and businesses. I review them daily; the problem is that it needs to be narrowed down to a sharable list that will provide laser focus for achieving the mission.

Core values:

Values are the foundation; characteristics are the cornerstone.

Like the mission, the critical characteristics should be reviewed periodically, updated and improved as needed.

Current key characteristics:

  • Servant’s Heart – Focus on our purpose to help others find solutions for building their dreams.
  • Flexibly Rigid – Clarity of purpose with the ability to change directions as needed to serve that purpose.
  • Problem Solver – Driven to find solutions, whatever, whenever and wherever issues are encountered.

These characteristics need to encompass the core values and align with and support the mission –

John Clark http://galleries.vietnamsoldier.com/photo-gallery/avlb/

Bridge the gap between construction companies and customers. Construction companies struggle with a lack of business knowledge and customers don’t understand or know what to expect from the construction process. We help both achieve their dreams, by providing businesses with systems and training to make their companies more efficient and profitable while educating customers in what to expect throughout the entire construction process.

I’m concerned that the above characteristics are too vague and don’t provide a clear understanding of what is needed to carry out this mission. I feel them in my heart, but I need to communicate them clearly.

I will be working on this over the next several days and will let you know what I come up with.

Any thoughts or input you would like to share are appreciated.

Strong Connections Help Us to Accomplish Our Mission

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The Important Thing is to Be Clear on That Mission

There is strength in numbers. We don’t have to look very hard to find evidence of this. Fish gather in schools, bees in swarms, birds in flocks, cattle in herds, wolves in packs. These connections can help avoid being eaten by predators or by joining forces they can take down bigger enemy.

The same is true for the military. Research has shown that groups who collectively experience pain, turmoil, catastrophe, or significant life events tend to form stronger social bonds and become more cohesive.

I’m currently reading the book, “Lone Survivor”, this is the story of Marcus Luttrell. He was the only survivor of the extraordinary firefight on the Afghanistan-Pakistan border which led to the largest loss of life in Navy SEAL history. The strength of the bond between these SEALs was evident before I even finished the prolog.

God knew there was strength in numbers from the very beginning.

At each point in the creation story, God steps back and says that what He has made is good, up until He makes human beings. Having made Adam, our Creator steps back and says that something about the first man and his situation is not good: “It is not good that the man should be alone”. To make things right, God creates Eve…  Genesis 2:7, 22

In Ecclesiastes 4:9-12, we’re told that, Two are better than one…

Three strands of rope are harder to break.

The importance of community is as evident now as ever, after this past year. The value of online masterminds and the connections I’ve made through the virtual groups has been amazing. Not to mention the connection of my family and my church.

Jesus tells us that He is the vine and we are the branches in John 15:1-8. Whatever vine the branches are connected to will determine what kind of fruit the branches will produce. He also says that if we aren’t bearing fruit, we will be cut of and thrown into the fire.

The clearer we are about what our mission is and the better connection to the vine, the better the fruit will be.

Get connected to the Vine and to other good branches and produce good fruit.

What is Your Mission and Why Does it Matter?

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It’s the Most Important Thing to Turning Your Dreams into Reality

I’m currently going through Business Made Simple University’s online course Mission Statement Made Simple. I’ve gone through this course before but,

I don’t think you can ever be too clear about your mission.

This time I’m going through it with a mastermind friend. This gives us both the opportunity to get outside perspectives. Alternate viewpoints are a huge help to getting the mission honed to laser clarity.

A clear mission is what gives you clarity of direction and purpose. It is the filter that all your business decisions should be ran through.

A mission is a clear direction for overcoming a conflict that is causing havoc in the world.

Over the past several weeks I’ve had numerous conversations with people struggling with clarity. I know how difficult and overwhelming this uncertainty can be.

As entrepreneurs, the responsibility of having a clear mission rests on our shoulders…should we do this or should we do that? When we’re employed by someone else, we just show up and do what we’re told.

This is why in most cases there’s so much discontent of employees working in large companies…there’s no clear mission.

Without a clear mission we just wander through life with no purpose.

How do you determine what your mission is?

This seems to be the most difficult question and one in which the answer continues to be refined every day. We are all given natural abilities and things we are drawn to. For example, I have no skills or desires to be a brain surgeon, a dentist or a teacher and trust me you’re better off because I’m not.

One thing that is a determining factor if you’re fulfilling your mission is if you love what you do.

Do you look forward everyday to getting to work and have to force yourself to stop at the end of the day. Granted there are varying degrees of this based on different personalities, but if you don’t love what you do…it’s not in alignment with your purpose.

I think there is a specific core purpose that goes beyond our vocation. I think this core purpose can be put to use in different businesses or ministries.

My purpose is to help people find solutions for building their dream business, construction project and life. With this foundational purpose my mission can change over time.

I love what I do and can’t imagine doing anything else.

Whether it’s my current mission to help construction companies struggling with a lack of business knowledge and customers who don’t understand or know what to expect from the construction process. Helping both accomplish their dreams, by providing businesses with systems and training to make their companies more efficient and profitable while educating customers in what to expect throughout the entire construction process.

Or my future mission with a NASCAR team. 😊 This is me turning my dreams into reality.

The important thing is to know yourself, search your heart and be connected to your Maker. The more you do this, the clearer the picture becomes. Having a clear mission moves your dreams towards reality.

Over the next few weeks, as we go through the rest of Mission Statement Made Simple, I’ll share other aspects of having a clear mission, i.e., key characteristics needed, critical actions taken by people in alignment with the mission and how to clearly share your mission with others.

Talk is Cheap…Actions Are What Matter

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Practice Makes Perfect

It’s much easier to say that we’re going to do something than it is to actually do it. I think most times the intention is sincere, but too often we’ve said yes to too many things. You know what they say…

The road to hell is paved with good intentions.

We often find ourselves on runaway trains, wondering how we got there. Know this…it’s nobody’s fault but our own. We made the choices that got us there. We can make choices that will change that.

It’s important to have realistic expectations. Just because I want to do something and say that I’m going to, doesn’t mean that’s possible.

You need to have clear expectations.

There was a fisherman in town that caught more fish than anyone else. Every time he went out, he would come back with a boat full of fish. No one could figure out how he did it. One day a man came up and asked him how he did it. The fisherman told him that he would take him fishing the next day.

Once they got to a secluded area of the lake the fisherman opened the tackle box and took out a stick of dynamite, lit it, and threw it in the water. After the explosion fish started floating to the top of the water. He took out a net and started gathering up the fish.

The other man reached into his pocket and took out his game warden badge and told him that this was illegal. The fisherman took out another stick of dynamite, lit it and handed it to the game warden and said, “Are you going to fish or talk?”

As funny as this story is, there are other options to blowing up the boat or fishing.

Too often we find ourselves holding a lit stick of dynamite not knowing what to do.

In 1 John 3:16-24 we’re told that Christ loved us so much that he sacrificed His life for us. His actions matched His words. He knew what the cost was going to be before He ever agreed to it.

We need to practice this kind of love when we make promises to others. We need to say what we mean and mean what we say. This isn’t easy, but needs to be done.

We need to be clear about what we say yes to.

Benefits to a Construction Proposal That We Haven’t Even Talked About Yet

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An Overview of the Blueprint for Building a Better Proposal System

This past week John used the Blueprint for Building a Better Proposal system to do a couple of proposals. Just like when he’d learned to build a house, he had some questions.

As John smelled the pizza setting in the passenger seat, it reminded him of his first meeting with Gene. It’s hard to believe that today’s meeting was going to be the 8th time they’d met to learn this proposal system.

As they are eating some pizza, Gene asks John if he had used the proposal system this past week. John said he had. Gene asked what questions he had.

In between bites John said, “The project I was doing the proposal for was a small repair project to a deck that was settling and pulling away from the house. As I put in the numbers for digging a couple of holes, filling them with concrete and setting some posts…the price didn’t seem to be enough for the work that would be needed.”

Cartoon man looking up at large question mark

“Great question.” said Gene. “Sometimes a specific task is small or more difficult than normal. This will be determined once the quantity is entered and the price is deemed too low.

To adjust this, insert an additional row in the spreadsheet, below the row with the low price. Fill down the content from the row with the low price to the new row. Then in the description cell of the new row write small and in the quantity cell put in an amount that will adjust the price as needed for the time to do the small task. Usually the material price can be removed from the second row, due to the small task not requiring additional material. This will depend on what the specific task is. (See the highlighted cells in the example below)

If the low price is due to the task being more difficult, instead of, or in addition to being small, you will use the same procedure listed above. An example of this would be a small concrete project in the back yard where a concrete truck couldn’t get to the construction area and the concrete was going to be moved with a skid loader.

If you remember early in the process, we talked about the common mistakes that contractors make when bidding projects and one of those that this system solves is…

A construction proposal system that is customizable.

This leads to some of the other benefits this proposal system offers that we’ve only discussed in passing. These include, but aren’t limited to, a Scope of Work, a Production Budget and accurate progress payments.

A Scope of Work is important so that production crews and subcontractors know what’s included in the project and what’s not. This prevents the subcontractor/employee from doing more or less than was expected – if too much work is done there will be cost overruns, if everything the customer expects is not done then the customer is unhappy.

A Scope of Work is easy to do. It is simply saving a copy of the proposal and removing the customer’s prices for each item and the totals at the bottom of the page. Making a couple of simple changes to the document title and removing the signature lines.

That easily you have a Scope of Work

Preparing a Production Budget that can be shared takes a little more work. It involves the transferring of numbers from the Worksheet to a separate Production Budget template. The numbers that get transferred are generated automatically when the Worksheet is prepared.

We’ll wait to get into the payment application until later. For now, you just need to use the system for a while and get familiar with it.

This whole system comes down a clear description of what work the project includes or doesn’t and a consistent and accurate process for pricing.

This proposal system is the foundation for building a profitable business.”

Previous posts in this series –

What is “business clarity” and how do you find it?

Learning How to Get a Construction Project Started Out Right

It’s Time for the First Meeting

Being Aware of the Common Bid Mistakes is the Best Way to Avoid Them

Constructing a Building is Better with a Plan, a Proposal is No Different

A Good Construction Proposal Starts by Asking the Right Questions

What is a Construction Scope of Work and Why Do You Need One?

Dollars and Cents Are What Make a Construction Project Profitable…or NOT

The Final Step to Completing a Professional Construction Proposal

Having Your Debt Paid, Means You Have to Accept It and Share It

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Just Because It Was Paid, Doesn’t Mean It’s Free

There is a lot of debt in the world today and it continues to grow. I’m not talking about only financial debt (even though this is a major issue). I’m talking about the debt of life.

We’ve done nothing to earn this life we’ve been given.

It’s not like we went to the life store and bought it. One day, we just showed up here on this planet. We did nothing to deserve this opportunity. So how do we pay that debt?

The first thing is to be aware. We need to realize what an amazing thing we have.

We’ve been given sight, sound and breath…skills, abilities and knowledge. It’s our responsibility to use these things to pay the debt we owe.

Just like life, our abilities and skills don’t start out being fully developed. As we use them, they improve. These improvements come with bumps and bruises as we learn and grow. Too often we try to hide these scars. We don’t want anyone to know about our failures or mistakes.

It’s okay to show our scars.

When others see those scars, they can see that we have been paying our debt. It makes our message more relatable.

In Luke 24:36-48, Jesus appeared to His disciples. They didn’t believe it was really Him. They had seen Him die and be buried. He showed them His scars. These scars were proof of the price He had paid for their eternal life, but it was still up to them to accept this payment.

Even though He has paid the debt, it’s up to us to accept it and share it.

If we don’t it was paid in vain. Don’t let the price that was paid for our eternal gift to have been wasted.

The Final Step to Completing a Professional Construction Proposal

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It’s as Rewarding as Seeing a Construction Project Completed

As John is driving to his weekly Saturday training with Gene, he remembers how hard it was in the beginning to convince himself to take the time to learn this system and how glad he was that he did. He thinks back over what he’s learned over the past several weeks:

John’s getting excited as he pulls up to the XYZ Construction Company office. Today they are going to put all the pieces together, creating a finished proposal.

After Gene and John have some lunch and get caught up on the past week’s events, Gene asks John, “You know how exciting it is when you build a new home from blueprint? That is what we’re going to do today…we’re going to be seeing…

A proposal taken from blueprint to reality.

Let’s get started.

The final step in preparing the Proposal is to transfer the information you have gathered from the customer and prepared on the Scope of Work and the Worksheet to the Proposal template.

Start out by opening a Proposal template in the Blueprint for Building a Better Proposal system.

If you use a project number insert it behind the number sign at the top of the page, below the proposal title. Next insert the customer and project information in the open areas as it pertains to the project.

Insert your company name at the beginning of the introductory sentence.

Copy and paste the description of the work to be performed and material to be supplied from the Scope of Work in the body of the Proposal template.

Next, take the prices from the Worksheet for each individual task described on the Proposal and place it on the right side of the page. At the end of each section put the total price for that section. This allows the customer to see a price for each section, i.e. foundation, framing, roofing, etc.

Now that the description of the work to be performed, the materials to be used, the prices for each task, and the subtotals of each section have been placed on the Proposal, it’s time for the project subtotal to be inserted at the bottom. Insert a separate price for the sales tax below the subtotal. Sales tax rates will be determined by the location where the work is to be performed.

Now insert the project total after, “For the Sum Of:” on the Proposal both in written and numerical forms, this duplication (just like on a check) helps with clarity.

Now that you have a project total you need to determine how payments will be made. There are several different factors which can determine how this will be done, i.e. the size of the project, when material will be ordered and/or paid for, the financing of the project, your personal preferences, etc. This could be done at the completion of set production tasks, scheduled times (weekly, monthly, etc.) or when the project is finished.

Determining the date in which the Proposal will expire will be up to you. If the Proposal includes some materials that fluctuate in price often then you may want the expiration date to be sooner. A standard time frame is 30 days.

The duration of time to complete the project can be determined from the Worksheet. At the bottom of the Worksheet there are four cells, with corresponding amounts for each.

The Labor Price is the total amount of labor costfor the project. The Hours, is the total man hours needed for the project, dividing the hours by $60/hr. This hourly rate can be adjusted to whatever dollar amount you determine. The Days are the total hours divided by 7 hours of production per day. The Weeks are total working days divided by 5 days of production per week. You then have the number of working days needed to complete the project. This will then be entered into the corresponding blank space on the Proposal.

You now have completed the proposal

At this point I recommend going back through and proofreading the scope of work for each task, checking the math to make sure that the prices on the Proposal add up correctly. Don’t be surprised if a few of the numbers on the Worksheet totals are off a cent or two from the total on the Proposal. This happens sometimes due the combinations of formulas on the spreadsheet. The most important thing is that the prices on the Proposal add up correctly.

Now sign the proposal and deliver it to the customer.”

Gene looks over at John and asks, “Well what do you think?”

John smiles and says, “You’re right. It does feel like seeing a house where there wasn’t one before. It’s very satisfying.”

“Know this John, it’s also going to be similar to building the first house. You’re going to have questions, when you start using the proposal system. Start using it and let me know when you have questions. It will be tempting to go back to doing bids like you used to, but don’t.”

“Next week we’ll review and spend our time answering questions.

“Now go use this system and build better proposals.”

Previous posts in this series –

What is “business clarity” and how do you find it?

Learning How to Get a Construction Project Started Out Right

It’s Time for the First Meeting

Being Aware of the Common Bid Mistakes is the Best Way to Avoid Them

Constructing a Building is Better with a Plan, a Proposal is No Different

A Good Construction Proposal Starts by Asking the Right Questions

What is a Construction Scope of Work and Why Do You Need One?

Dollars and Cents Are What Make a Construction Project Profitable…or NOT

Fear is Easier to Deal with When You’re Not Alone

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We’re All Afraid of Something…What is it That You’re Afraid of?

Fear and anxiety are a part of life. It comes in a variety of places and levels for each of us.

A lady who was afraid of flying was on a plane. This fear was amplified when the plane was delayed a few times before takeoff. While in the air, the cabin lights began to flicker. The lady asked the flight attendant if she could please do something to fix the lights. The attendant went and turned them off. The person across the aisle leaned over and said, “Whatever you do…don’t say anything about the engines.” 😊

I don’t know, but I doubt that turning off the lights did much to help the lady’s fear.

In John 20:19-31 we see how Jesus’ disciples were afraid and hiding from the Romans. Their world had just been turned upside down with Jesus being killed.

Jesus’ followers, except Thomas, were meeting behind locked doors when Jesus shows up. This helps to subside their fear…for a little while. The group kept telling Thomas how Jesus had shown up.

He wasn’t going to believe until he saw for himself.

Then a week later, the followers were meeting again. This time Thomas was with them. Jesus showed Thomas the proof of the holes in His hands and side. Jesus told Thomas, “You believe because you have seen…blessings are in store for those who believe without seeing.

Believing without seeing is hard.

Whether it’s flying in a plane, spiders, roller coasters, not having enough money, being stranded in the middle of the ocean, snakes, letting people down, there is something we’re afraid of. For some this fear can be debilitating. For others it’s more of a nuisance. Regardless the fear is real.

A class of seminary students were shown a picture drawn by a boy that was sick and dying. The boy had not been talking since he went to the hospital.

The picture was fairly typical of pictures drawn by children. It was a picture of the boy’s family. It had a house, dad, mom and his siblings standing in the front yard. The part that was different was him standing by himself off to the side facing a tank that was about to run over him.

The class was given copies of the drawings and asked to make changes to the picture that might help the boy cope. There were several changes that were shown to the boy. The one that got the boy to open up and talk was the one that had a picture of a person simply standing beside him in front of the tank.

We all need someone to stand beside us when we’re facing tanks.

Jesus will stand beside us when we’re facing tanks…if we will just ask Him.

Dollars and Cents Are What Make a Construction Project Profitable…or NOT

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Having a System for Proposals, Is Better Than Just Guessing

It’s week six of learning the Blueprint for Building a Better Proposal system. As time consuming as learning new things is…John is beginning to see the benefits this proposal system will provide.

Just like building a house using a system that repeats routine actions prevents time being spent rethinking and guessing at how to do things. This system will do the same thing when preparing proposals.

As they settle in and begin the meeting, Gene tells John, “Let’s take a quick look back at what we’ve covered so far. We started by asking ourselves some foundational questions. Next, we discussed the common mistakes contractors make when bidding. Then we went over the system and it’s parts. The last couple of weeks we’ve worked on gathering information and turning that info into a Scope of Work. Today we’re going to start working on…

Pricing the Project

In this step we will determine the price for the project. Communicating a clear description of the project took place in the Scope of Work which is important in avoiding misunderstandings. Accurate pricing is equally as important.

Poor communication will cause heartache, poor pricing will cost you money.

Open the Worksheet template. This blank Worksheet is where you will paste the information from the Data Base as it relates to each of the specific tasks of the project.

The Worksheet template has six different options for overhead and profit ranging from 20% overhead and 10% profit to 40% overhead and 20% profit. You can use whichever of the six options works best for you on the specific project you’re working on.

Typically, larger projects, i.e. new construction, large renovations, remodels or large additions will use smaller percentages, while small projects will use bigger ones. You can use whichever works best for you. These percentages can be adjusted after you have finished the pricing if you want them to be increased or decreased. These documents can be modified with custom percentages as well.

Open the Data Base and prepare to copy the appropriate content into the correlating cells of the Worksheet of the project you are working on. Use the previously written Scope of Work, to determine which of the categories, specific to the project need to be used from the Data Base and copied to the Worksheet.

If more than one item for a specific task is needed, for example shingles, synthetic underlayment and metal edging, flashings. These individual items will be entered separately then added together to create one price for roofing.

You can add as many additional rows as you need, just be careful to keep the formulas intact by filling the content of the existing row to the new ones.

How to determine which tasks should be inserted into the Worksheet

Most of the tasks on the Data Base have options; determining which to use, will depend on the specifics of the project. For example, how is the excavation, trenching and landscaping going to be done…with a skid loader, mini excavator or by hand?

Once it’s determined which methods, actions or materials are to be used for a specific project, copy the pertinent cells from the Data Base and paste them to the Worksheet.

After the pertinent information from the Data Base has been placed on the Worksheet it’s time to…

Enter the quantities of the work to be done.

Fill in the quantity needed to do the work for each item on the Worksheet. This may be lineal feet, square feet, square yards, cubic feet, cubic yards or numbers of pieces. Once this is completed for all the categories, you’ll have prices for each task of the Proposal.

This system offers a constant repeatable process for preparing accurate proposals and is the difference between making money or losing money on construction projects.”

Gene looks at John and asks, “Well, what do you think?”

“Well, I thought my head was spinning before today. Now I’m getting dizzy.”, replied John with a grin.

“I know it seems like a lot, but it really isn’t, once you get started using it.” Says Gene reassuringly. “Experiment with it this week. Call if you have any questions. Next week we’ll bring everything you’ve learned together into a proposal ready to be presented to the customer.”

Guessing is not a good way to build a profitable business.

Previous posts in this series –

What is “business clarity” and how do you find it?

Learning How to Get a Construction Project Started Out Right

It’s Time for the First Meeting

Being Aware of the Common Bid Mistakes is the Best Way to Avoid Them

Constructing a Building is Better with a Plan, a Proposal is No Different

A Good Construction Proposal Starts by Asking the Right Questions

What is a Construction Scope of Work and Why Do You Need One?