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Mark Eastman

It’s Not Because We Have Value That We’re Loved

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It’s Because We Are Loved That We Have Value

We all want to be valued, but most people are looking for it in the wrong place. They’re looking for value from a worldly perspective. They see value in material things.

Our true value is bigger than the world.

Last week we discussed the surprising connection of salt and light, rules and laws. I shared how in Matthew 5 verses 13-20 Jesus shows how these are related.

It’s not good to be without salt and light. The same goes for rules and laws. This isn’t to say that there aren’t some poor human laws (like India’s cobra law).

God’s rules, however, are meant for our protection.

My Mom lives in the country and a neighbor down the road has a dog that likes to run out in front of cars, running around in circles barking. Mom was concerned that she was going to run over the dog. So, after dealing with this for a while, one day before the dog had a chance to get started, she stopped the car, rolled down her window and forcefully told the dog to get back in the yard. After repeating this to the dog a few times, it went back to the yard. This process went on for a while as Mom would drive by. Now, the dog recognizes Mom’s car and doesn’t even bother to go to the road.

People are like this dog and sometimes God has to roll down His window for us.

This week Pastor Lee continued looking at God’s rules and laws in Matthew 5 looking at verses 21-37. Like the dog, these rules are for our benefit. God’s rules are because He loves us.

The religious leaders in Scripture were focused on the rules not God’s love. Jesus came to fulfill the law not to abolish it. He came because He loves us.

It can be hard to love people who treat us badly. But we are told to love our neighbor. The worse a neighbor has treated you, the harder it is to love them.

We all know how Jesus was treated and how He responded.

But you may not know how Douglas “Pete” Peterson was treated or how he responded.

Pete was flying bombing missions in Vietnam in 1966 when his plane was shot down. He landed in a mango tree and was badly hurt. He had head injuries, both knees dislocated, a broken leg, arm, and shoulder.

He was caught by a group of villagers. They stripped him of his clothes, bound him and dragged him back to their tiny village. After a while he was moved to another village where he was interrogated, and then, still in his broken, untreated state, piled into the sidecar of a battered motorbike, and paraded through countless other villages.

Then he was taken into Hanoi, to the Hoa Lo prison – known to its American inmates as the Hanoi Hilton – and there he was brutally interrogated.

After four days, Peterson was finally transferred to a hospital and from there, to a prison camp south-west of the city, known as “the Zoo”.

His prison room, “had three air-holes in the ceiling, a trap door in the door which food and so on was passed through, and a bunk, just planks of wood set on concrete pillars – and that was the bed.”

Peterson was released on March 4, 1973.

He remained in the Air Force until 1980, retiring as a colonel.

In 1990, he was elected to Congress and remained there until 1997. During this period, he revisited Vietnam three times in the hunt for information about US soldiers missing in action, the “MIAs” who some believed were still be imprisoned in Vietnam.

These trips were a chance for Peterson to come to terms with his wartime experience.

Peterson became a voice for reconciliation. After he chose not to run for a fourth term in Congress, he was approached with a job offer.

“President Clinton contacted me and asked if I would be interested in being a candidate for the ambassador slot in Hanoi.”

“I was a little concerned. You can go back and visit a country and that’s one thing, but going back and being a chief diplomat of a country is quite different,” he said.

From one perspective, he was a strange choice. How would the Vietnamese receive a man responsible for 66 bombing raids on the country – raids which Peterson admits probably resulted in civilian casualties?

And although he insisted at the time that he would “check hate at the door” would his counterparts in the country buy that, or assume he still bore grudges from his ordeal during the “American War”?

He was welcomed with open arms, according to former LA Times journalist David Lamb. He said that during his four years in Vietnam, Peterson became “a walking billboard for reconciliation”.

He drank tea with Nguyen Viet Chop and Nguyen Danh Xinh – two of the men who pulled him from the tree and dragged him back to the village through the rice paddies. He walked through the fields, holding hands with the grandson of one of his former captors, to the mango tree in which he had fallen 31 years earlier.

Pete Peterson was not a man to relax in his retirement, nor was he one to dwell on the past. Years ago, he said that he had no intention of becoming a “career POW”, but that God had not saved his life for him to be angry. “My life was preserved to do something constructive.”

I believe that we can all take some lessons of forgiveness and love from Pete. He didn’t get hung up on the rules and law…he was focused on love and reconciliation.

We are loved by God and that love is what gives us our value.

It is up to us to share that love with others and show them their value.

The Next Step in Raising the Bar of Construction Contractor Accountability, Part 3

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How Do We Get the Bar Raised to the Level of Excellence?

Over the past couple of weeks, I’ve talked about the need to raise the bar of what is expected of construction contractors and how at Timber Creek Construction we’re working on a process to accomplish that.

I used to believe the ultimate goal was achieving perfection. Then I was informed by my wife that striving for perfection was a bad thing because perfection is impossible. The fact that perfection is unattainable leads to disappointment. I struggled with this for a while before determining that…

EXCELLENCE is the goal, not perfection.

Growing up I was taught that there is a level of excellence to be achieved in everything we do. There was no need for a “system”, excellence was just the standard…not so much anymore.

As a general contractor it is my responsibility to provide customers with excellence.

In order to raise the industry standard of excellence, there needs to be an effective way to communicate these expectations with customers, sub-contractors, and individuals working on construction projects. There needs to be a system to evaluate how well these expectations are being met.

Last week I ended the discussion stating the need to rate each construction company and/or individual doing construction, based on their performance and actions for each project.

Here is what we will be included in the process. This is what will be expected from us and our production team in an effort to achieve excellence.

  • The purpose of this evaluation system is to share what the standards are for our construction company and what is expected of contractors and individuals. This evaluation system is designed to hold ourselves and others accountable for our decisions and actions as they relate to construction projects and the industry as a whole.
  • The use of an evaluation system is sometimes misunderstood by the person or company being evaluated. This procedure is designed to assist you and/or your company in making the best possible choices and decisions regarding construction projects.
  • This system is intended to be positive and constructive for each contractor, individual and company. Sometimes evaluations are perceived as negative; however, the intent is not to find fault, but rather to develop better contractors, individuals and companies.
  • Most contractors and individuals want to do good work, which is what our company and customers want. This does not mean only working harder, but also working smarter. The objective of this evaluation is to reinforce the appreciation of performing above and beyond industry standards. It is to assist in improving performance and quality.

Here are the areas of accountability that will be evaluated and what will be included in each area.

Time management – spend time wisely

  • Show up and start projects on or before the time and/or date determined and scheduled.
  • Be productive with the use of time while at the job site and/or working on the project. Make the amount of time spent working worth the travel time. Don’t spend more time traveling than working.
  • Work consistently on the project once it is started, unless there are extenuating circumstances such as waiting on materials, other contractors or weather.
  • Have the project completed on or before the deadline for completion.

Attention to detail –

  • Do the work as described and explained in the Scope of Work.
  • Keep the job site organized and clean throughout the duration of the project
  • Follow the “Construction Contractor’s Golden Rules”
  • If you open it, close it.
  • If you turn it on, turn it off.
  • If you unlock it, lock it up.
  • If you break it, admit it.
  • If you can’t fix it, call in someone who can.
  • If you borrow it, return it.
  • If you value it, take care of it.
  • If you make a mess clean it up.
  • If you move it, put it back.
  • If it belongs to someone else and you want to use it, get permission.
  • If you don’t know how to operate it, leave it alone.
  • If it’s none of your business, stay out of it.
  • If it will brighten someone’s day, do it.
  • If it will tarnish someone’s reputation, DON’T do it.

Communication –

  • Let everyone you are directly involved with or is connected to your portion of the project know what to expect.
  • Make or return calls in a timely manner.
  • Send and sign proposals, contracts, change orders, scopes of work, budgets, etc. in a timely manner.

Quality of work –

  • All work is expected to be done above current industry standards, striving for a level of excellence.
  • If work is unacceptable and needs to be redone, make this a priority as needed to help keep the project on schedule.

Respect for the budget –

  • Be aware of and stay within the budget, both labor and material. If situations arise where changes need to be made that are going to deviate from the budget, let all affected parties know before proceeding.
  • Manage materials to minimize waste. Return unused materials to supplier or general contractor to be used on future projects.
  • Honor payment agreements and don’t ask for draws ahead of schedule.

I know this seems like a lot of information to digest, but it’s really pretty simple. And although it’s basic, it might not be easy. Because if it was easy…everybody would already be doing it.

This is what it’s going to take to raise the bar to the level of excellence, which is our goal, after all.

Next week we’ll discuss the evaluation part of the process and how it will be shared with those being evaluated.

I know, you’re on the edge of your seat looking forward to next week’s post.

This is What We’re Supposed to do…Make Things Better

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How Does Salt and Light Have Anything to do With Rules and Law?

Initially salt and light don’t appear to have any connection with rules and law.

For that matter, what do salt and light have to do with each other?

Most of us are familiar with the use of salt and light in Scripture. In Matthew 5:13-16, we are told that, “We are the salt of the earth.” And “…the light of the world.”

The Scripture goes on to say this about salt, “But if salt loses its saltiness, how will it become salty again? It’s good for nothing except to be thrown away and trampled under people’s feet.” 

Then in verse 15-16, “Neither do people light a lamp and put it under a basket. Instead, they put it on top of a lampstand, and it shines on all who are in the house. In the same way, let your light shine before people, so they can see the good things you do and praise your Father who is in heaven.”

Both salt and light make things better.

Salt makes food taste better. It also helps preserve it and makes it last longer. Light helps us to find our way in the darkness. Like a light house, it shows us what direction to go when encountering a storm.

Directly following in verses 17-20, Jesus tells us, “Don’t even begin to think that I have come to do away with the Law and the Prophets. I haven’t come to do away with them but to fulfill them. I say to you very seriously that as long as heaven and earth exist, neither the smallest letter nor even the smallest stroke of a pen will be erased from the Law until everything there becomes a reality. Therefore, whoever ignores one of the least of these commands and teaches others to do the same will be called the lowest in the kingdom of heaven.” And “…will never enter the kingdom of heaven.

Laws and rules in society, for the most part, make things better and safer. Things like speed limits in city limits are a good idea. At the same time, we need to be aware that as humans when we make rules…they may come with unintended consequences.

A good example of this is India’s cobra law.

In colonial India, Delhi suffered a proliferation of cobras, which was a problem very clearly in need of a solution given the sorts of things that cobras bring, like death. To cut the number of cobras slithering through the city, the local government placed a bounty on them. This seemed like a perfectly reasonable solution. The bounty was generous enough that many people took up cobra hunting, which…

Led exactly to the desired outcome: The cobra population decreased.

And that’s where things get interesting.

As the cobra population fell and it became harder to find cobras in the wild, people became rather entrepreneurial. They started raising cobras in their homes, which they would then kill to collect the bounty as before. This led to a new problem: Local authorities realized that there were very few cobras evident in the city, but they nonetheless were still paying the bounty to the same degree as before.

City officials did a reasonable thing: They canceled the bounty. In response, the people raising cobras in their homes also did a reasonable thing: They released all their now-valueless cobras back into the streets. Who wants a house full of cobras?

In the end, Delhi had a bigger cobra problem after the bounty ended than it had before it began.

The unintended consequence of the cobra eradication plan was an increase in the number of cobras in the streets. This case has become the exemplar of when an attempt to solve a problem ends up exacerbating the very problem that rule-makers intended to fix.

We can be grateful that God’s rules won’t come with these kinds of unintended consequences.

We are told to follow God’s rules; there will be consequences if we don’t. We are called to be salt and light in the world. These things are all part of God’s plans for us and the world.

Now follow God’s rules, share your light and do your part to make the world a little better.

An Eye-opening Process to Hold Contractors to a Higher Standard, Part 2

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The First Step is Raising the Bar High Enough So an Earth Worm Can Get Under It

I talked last week about how poorly the construction industry is viewed and the contractor’s unawareness of how low construction standards are. It’s pretty sad when the bar is so low that an earth worm can’t get under it.

We discussed how important it is for a professional builder to –

  • Communicate clearly
  • Listen intently
  • Respect other people’s time
  • Be responsive
  • Be accountable

And how we should live and work using the “golden rules for construction contractors”

As a general contractor I’ve allowed myself, sub-contractors and laborers the latitude to leave the bar where it is. When this is permitted as acceptable, it leaves the bar laying in the dirt.

Standard is just average. Average should not be what we’re striving for. Currently the industry average needs to be raised. Let’s work together to get the bar out of the dirt. We need to determine what acceptable standards are and then incorporate a process to evaluate performance as compared to the standard.

We should be working to achieve more than average. We should be striving for excellence.

Usually, we have every intention of doing better. Good intentions are easy, actually doing better is the hard part. It doesn’t help when we aren’t even clear on what’s expected. We need an accountability system to be designed and implemented. A process for sharing and explaining clearly what the expectations are and a way to evaluate how well they are being met.

Now the hard part begins…what is this evaluation system going to be, how is it going to work?

If no one knows what the standards are…it’s going to be hard to achieve them.

We need a way to evaluate the performance of everyone involved in the construction process. We need a system to –

  • Share what our construction business standards are and what is expected from ourselves, contractors and laborers.
  • Assist individuals and companies in making the best possible choices and decisions regarding construction projects.
  • Provide positive and constructive evaluation not intended to find fault, but to develop better contractors, laborers and companies.
  • Minimize differences in opinions and focus on the work done, not personalities and/or our differing perspectives.
  • Evaluate ourselves, contractors and laborers at the completion of each project.
  • Provide construction customers with the best work possible by not only working harder but also working smarter.
  • Reinforce appreciation for performing above and beyond industry standards while constantly raising that level of standard.

This system needs to have a way to rate each company and/or individual on their performance based on a culmination of events and actions of each project. These ratings then need to be accumulated in an overall performance rating to be used to compare to other companies and/or individuals when choosing who will do future projects.

We need to determine what areas we will be held accountable for and rated and reviewed in? We also need a numerical rating system for doing the evaluating.

We’ll get into these areas in the next post.

As I’m writing these weekly solutions, I’m developing an evaluation system that I’m going to implement at Timber Creek Construction. Once I get it finished, I plan to make it available at Solution Building for other companies that would like to help raise the bar in the construction industry standards.

How Can You Best Serve Others, That’s the Real Question

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We Spend Too Much Time Focused on Ourselves Rather Than Others

We need to be clear on what things are most important and focus on them first. Being clear on what’s most important is the hard part. There’s always something vying for our attention.

For example, how important is fixing a broken lawn mower?

How could a broken lawn mower become a point of contention for a happily married couple? After all, it’s just a piece of machinery. Or is it?  When does it become the central flashpoint between a man and a woman?

“When our lawn mower broke and wouldn’t run, my wife kept hinting to me that I should get it fixed. But, somehow I always had something else to take care of first, the truck, the car, playing golf – always something more important to me.

Finally she thought of a clever way to make her point.

When I arrived home one day, I found her seated in the tall grass, busily snipping away with a tiny pair of sewing scissors. I watched silently for a short time and then went into the house.

I was gone only a minute, and when I came out again, I handed her a toothbrush.

I said, “When you finish cutting the grass, you might as well sweep the driveway.”

        (Wait for it)

                (Just a little more)

The doctors say I will walk again, but I will always have a limp. 😊

I think this broken lawn mower was pretty important.

We find ourselves in a very noisy world. Surrounded by something or someone needing something from us.

We get to decide who or what we give our attention to.

In Matthew Chapter 4, Jesus spends 40 days by himself clearing His mind as He prepares for His ministry. At the end of these forty days Satan tempts Him with food, wealth and fame. The same things we find ourselves tempted with every day.

Then in Chapter 5 verses 1-12, He gives us the Beatitudes, a perspective of where our attention should be focused and the blessings that result from that.

Ultimately, we are supposed to be aware of those around us and help them when and where we can. It’s about slowing down long enough to see and hear those around us and then do something to let them know that we do see and hear them.

When Joe Serna was arrested for drinking and driving, one of the terms of his probation was that he would not consume alcohol for a predetermined amount of time. However, after lying on a urine test, Joe was brought back to the courtroom, this time in front of Judge Lou Olivera. Judge Olivera felt he had no choice but to sentence Joe to a night in jail for breaking probation, a sentence which was carried out.

Joe is a decorated veteran who served three terms in Afghanistan and has two purple hearts to show for his bravery. This Green Beret survived an IED and a suicide bomber, as well as a terrifying experience getting trapped in a sinking truck with his fellow soldiers and Joe was the only soldier to make it out of the truck alive.

While following a creek, the road gave way, causing the truck Joe and his men were in to be submerged underwater. Unable to move, Joe was trapped in place and forced to feel the water rise up his legs, his torso, and his neck. Finally, it stopped at his chin.

Considering this terrifying brush with death, as well as his other horrifying experience in the war, Joe suffers from PTSD. One of his triggers, which he blames on the sinking truck, is a fear of small, confined space such as a jail cell.

So when Judge Olivera sentenced Joe to a night in jail, he was sending this war vet to one of his very worst fears.

Moments after Joe was locked away for his night in prison, he was surprised by Judge Olivera, who came to stay the entire night with the man he had sent to jail. (Judge Olivera was an Army veteran who served in the Gulf War)

Joe said that with Judge Olivera there, “the walls were no longer there.” His anxiety and fear melted away, and he was able to have a genuine conversation with this wonderful person.

After this night in jail, Joe promised Judge Olivera that there would be no more screw-ups. This might not be the usual way the law works, but this act of connecting and compassion was exactly what this brave veteran needed.

This is the kind of thing Jesus did for us. He left the comfort of Heaven and came to spend time with us here on earth. Ultimately, He paid the price for all our screw-ups by giving His life on the cross.

I’m not saying that you need to spend a night in jail or give your life on a cross.

What I am saying is that we need to slow down a little and open our eyes. Stop being so focused on ourselves and see who and where we can help others.

How Can We Raise the Bar of Construction Contractor Expectations?

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With An Eye-opening Process to Hold Contractors to a Higher Standard

I read a study years ago that ranked building contractors below used car salesmen. This might not be a bad thing if used car salesmen didn’t have a reputation of…shall we say…not putting the customer’s needs first.

For builders to have been ranked below used car salesmen was very confusing and more than a little disturbing.

Then realized that I viewed customers differently than a lot of builders. For me they aren’t just customers, a project or just a way to earn money. These people have put their trust in me to build them their dream.

Over the years as I have discussed building projects with a lot of people, the number of times that I have heard construction customers say, “It was the worst experience of my life” is unacceptable.

A construction project should be among the best experiences, not the worst.

Many people only get the opportunity to experience a construction project once, especially if it’s a large one like building a new home. This makes it even more critical that we as construction contractors serve every one of our customers in a professional manner.

In a previous post about construction contractor etiquette, I shared a story of a friend meeting with a plumber. While they were in the kitchen discussing the project, the plumber who was chewing tobacco spit tobacco juice in her sink. Not just once mind you, but 3-4 times! He at least had the courtesy to turn the water on and rinse out the sink.   

When the customer told me this story, she was still surprised about this and the plumber…he didn’t even realize he had done anything wrong.

This kind of behavior is a problem and it’s no wonder that contractors have a worse reputation than used car salesmen.

Considering some situations that I’ve seen or heard, it is apparent that this problem needs our attention.

Whether it’s –

  • Standing in a customer’s upholstered chair using it for a ladder
  • Leaving an electric circuit turned off over the weekend which had a customer’s freezer plugged in to it
  • Laying down after lunch and taking a nap on a customer’s couch
  • Throwing food trash in the void behind a wall and leaving it
  • Or…spitting tobacco juice in a customer’s sink

These kinds of things are unacceptable.

The level of expectations for construction contractors has gotten so low that these kinds of actions have become the norm. 

The problem is the unawareness that there is a problem.

If this is going to change, we need to raise the bar. We’ve got to hold ourselves and each other, to a higher standard.

We need construction contractor etiquette.

The word etiquette doesn’t sound like a construction term. However, I think the definition of etiquette speaks to this issue perfectly. Etiquette is a code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other and customers.

What would this code of ethical behavior look like for construction contractors?

It would be things that a professional builder would be expected to do:

  • Communicate – Let the customer know what to expect. Return calls, send contracts in advance, sign papers in a timely manner. Remember that they don’t do construction everyday like you do.
  • Listen – This is the most important part of communicating. You need to hear what the customer is saying. This is more than just their words. It means really listening to their hopes and desires and understanding their dreams.
  • Be on time – Show up when you say you will. If you’re going to be late, call and let the customer know. Respect their time.
  • Be responsive – Return communications in a reasonable amount of time. They just want to know that you hear them and care.
  • Be accountable – If you or someone on your team make a mistake, own up to it. Don’t blame someone else. Keep the job site “clean”.  Pick up your lunch trash and water bottles. Dust will be expected, but use plastic tarps, if possible, to contain the dust and/or clean areas if it gets out of hand. Be aware of landscaping.  Don’t park in yards or walk on flowers or other plants. If it’s necessary to work in these areas, do it with respect.

Some of this content is from Construction Etiquette by Stefaney Rants.

We need to use the Golden Rule for contractors and treat construction customers the way they should be treated, not the way they normally are.

GOLDEN RULES FOR CONSTRUCTION CONTRACTORS

  1. If you open it, close it.
  2. If you turn it on, turn it off.
  3. If you unlock it, lock it up.
  4. If you break it, admit it.
  5. If you can’t fix it, call in someone who can.
  6. If you borrow it, return it.
  7. If you value it, take care of it.
  8. If you make a mess clean it up.
  9. If you move it, put it back.
  10.  If it belongs to someone else and you want to use it, get permission.
  11.  If you don’t know how to operate it, leave it alone.
  12.  If it’s none of your business, stay out of it.
  13.  If it will brighten someone’s day, say it.
  14.  If it will tarnish someone’s reputation, keep it to yourself.

As professionals it is up to us to do something about this.

So, what are we going to do?

The first thing is to be aware of the problem. If we ignore it, it won’t go away; it will continue to get worse. This means that we need to hold each other accountable for our actions. As professionals, if we see something unacceptable being done, we need to call each other out with respect and in private. This isn’t about public humiliation. It’s about raising the bar. It’s about the customer.

In the second part of this series of posts, we’ll begin to look at the process for holding ourselves and each other to a higher standard.

Contractors get ready…the BAR IS BEING RAISED.

Knowing Who We Are, is as Important for Organizations as it is for Individuals

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Figure Out What Your Organizations DNA is and Be True to it

DNA is three letters that get thrown around a lot these days. It is something that is commonly gathered at crime scenes and often it is used in solving those crimes. It’s also used to look back and find out who your family is.

DNA (deoxyribonucleic acid) is the hereditary material in humans and almost all other organisms and is different and specific to each one.

One definition of DNA is, the fundamental and distinctive characteristics or qualities of someone or something, especially when regarded as unchangeable –

“Quality is a part of this company’s DNA” or “men just don’t get shopping – it’s not in their DNA”

Being unchangeable is a good thing if you are being true to who you were made to be.

You may or may not be aware of the issues currently taking place in the United Methodist Church. Currently there is some disagreement about who the church is meant to be. The church is dealing with some differences of doctrinal and theological principles.

These kinds of divisions are nothing new. They are as old as mankind itself.

The church of which I’m a member is a small country church with a big heart. I grew up in this church and have never had any reason to find another. It’s a foundational part of who I am…a part of my DNA.

Our local church has been working through the process of deciding who we’ll be, but we first need to remember who we are.

Realizing who we are can be hard when we don’t know anything different. It’s hard to compare two things when you don’t even know what one of them is.

So, all we can do is look back and remember who we are.

We have a very loving, caring and giving history.

Here is a long list of things that have been made possible by or done through this church.

  • Missionaries to other countries sent and/or supported by the church
  • Mission trips by members of the congregation to over thirty different countries
  • Mission trips to work on remodeling and/or repairing people’s homes when they couldn’t
  • Disaster response teams sent to areas of tornado damage, flooding, hurricanes and fires.
  • Helping people in the community by building handicap ramps
  • Supporting and sponsoring community events
  • Supporting food banks and clothing supply services
  • Ringing of the bells for the Salvation Army
  • Giving to families in need through the Christmas Angel Tree program
  • Providing transportation to doctors for people when needed
  • Providing a facility large enough to allow for community events to be held
  • Gathering and preparing flood buckets for United Methodist Committee on Relief

This is just a small portion of what this little country church with a big heart has been able to do over the years.

As great as these things are, if they’re done for the wrong reasons they’re done in vain.

As Christians, we’ve been called to be the hands and feet of Christ in the world. Just like our DNA can be traced back to our ancestors…as Christians we should be able to trace our DNA back to Christ’s.

Being true to Christ’s DNA is what we as individuals and as a church are called to do.

Now I’m Beginning to See What Virtual Construction Consulting Looks Like

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Just Because I Can’t Touch it Doesn’t Mean That I Can’t Help Fix it

It’s amazing what has been made possible with computers, smart phones and the internet. Virtual construction consulting is just one of those things.

The topic of virtual construction consulting came up several months ago when I was talking with a friend, who lives more than a thousand miles away, about his construction project. He and his wife bought some property that belonged to an older lady and the buildings had fallen into disarray. As we talked, I found myself wanting to go help him fix things.

The problem was that thousand-mile commute.

This is when the whole virtual construction consulting thing began to take shape. We began talking through the different things that needed to be done. I shared some of these construction issues in a couple of previous posts. One was what to do when you have a construction problem but don’t know what to do about it. Another was about how to make rafters long enough when you don’t have a “board stretcher”.

Today we’ll discuss a different project.

The problem we’ll be discussing today begins with rotting posts that are supporting (or not) an 8’ overhang.

Here’s the list of issues that we will address.

  • Roof support posts set inground aren’t supporting the roof because they are rotting.
  • Roof sagging due to lack of support because of rotting posts.
  • Header at the roof eave is not adequately attached to the posts or sufficient size to carry roof load.

Roof support posts set inground aren’t supporting the roof because they are rotting at the ground.

To fix this problem, there needs to be adequate concrete support under the bottom of the posts and then you need to fasten them to the concrete with post base brackets that will reduce the likelihood of future rot.

There are a couple of options for this. First is to remove the 4×4 posts, dig a hole outside of the concrete slab, pour new concrete piers and set the posts in brackets on top of the piers. Second would be to move the posts in and set them in post brackets on the existing concrete slab.

Moving the posts in would be the simpler and less expensive of the two options. It would mean no digging, no forming and no pouring of concrete.

The downside to consider is by moving the posts in, there will be more roof extending beyond the support beam.

With the current overhang only about a foot…this won’t be a problem.

Roof sagging due to lack of support because of rotting posts.

This problem will be fixed by moving the posts in and setting them on the concrete slab.

By stretching a string line down the outside bottom corner of the rafters from one end of the roof to the other, there will be a straight line that will be a target when reinstalling the posts.

The roof can be supported temporarily by 2x4s while the posts are being moved and reinstalled.

Header at the roof eave is not adequately attached to the posts or sufficient size to carry roof load.

Currently the header is a single 2×6 nailed to the side of the 4×4 posts and spanning approximately 8’. Code says that a header carrying a roof and spanning 8’ should be twice this big.

The single 2×6 will need to be removed to allow for the moving of the posts. Once the posts have been reinstalled, the salvaged 2×6 can be attached back to the 4×4 posts. Then a second one can be attached to the first. After both are in place and nailed together, carriage bolts can be installed through both 2x6s and bolted to the 4×4 posts.

An additional action that can be taken to assist in strengthening the roof is the removing of the 1×6 fascia board and installing a 2×6 in its place. This will help carry the roof load by distributing the load between the rafters.


This is today’s virtual construction consulting.

There are more in-depth instructions that we could go into, but to keep this post from becoming too long, we’ll stop here.

If you or someone you know has some construction questions that a virtual construction consultation might be able to give you some “support” with, leave a comment below.

How Do You Measure Success in Your Life?

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Things Almost Always Look Better from the Outside Looking In

As we go through life, most of us try to present the best version of ourselves to the outside world. We want to look like we have it all together, whether we do or not. This is not to say that we shouldn’t try to be our best. We just need to be careful why we’re doing it.

We live in a very materialistic world. We see people and think, “Wow, if I just had their life, things would be easy.”

When looking at other people’s lives, most of the time, we only see what they want us to. They try to keep the ugly parts hidden.

In the rat race to succeed, we often forget who we are and whose we are.

Here’s a story about someone who forgot. (Excerpt from the book Uh-Oh by Robert Fulghum)

There’s a man in my neighborhood. He’s always in a hurry—and always late. I’m not exactly sure just what he does for a living, but it seems to involve buying and selling something downtown. He’s a businessman. His choice of appropriate transportation for his coming and going is a brand-new Range Rover, a vehicle built by the British for high adventure. It is equally capable in steep canyons, quicksand, and blizzard conditions. It can outrun a lion and take a rhino charge head-on. This vehicle is equipped with a winch, a gun rack, and a CB radio, as well as an impressive stereo system, two cellular phones, a fax machine, and a coffee maker in the glove compartment.

Mostly my neighbor takes his Range Rover as far as downtown. So far it has faced the dangers of the underground parking ramps of the First National Bank, and the hostile natives at a car wash. As for animal encounters, rumor is he backed over either a cat or a squirrel. Maybe both.

Daily I see my neighbor rushing out of his house, burdened with the impediments of high adventure. Carrying golf bag, gym bag, lunch bag, raincoat, umbrella, coffee cup, a sack of garbage for the dumpster, and his briefcase. On the day I shall describe, he has two little pieces of bloody toilet paper stuck to his chin from a hasty encounter with his razor, and a knitted brow from a hasty encounter with his wife. So far, it has not been a good morning.

About the briefcase. It is made of the purest, unblemished belting leather, a quarter of an inch thick. The best part of the hides of four carefully selected cows, who gave their lives that he might carry this talisman of success. Solid-brass hardware, combination lock, lined with watered silk, and his name embossed in gold. By itself, empty, the briefcase weighs maybe ten pounds. Twenty pounds full. A heavy item in every sense of the word.

So it’s a Tuesday morning around seven o’clock on a fine day in June. A neighbor lady and I hit the street headed for work about the same time. She’s a social worker for the Episcopal Church and drives an eight-year-old Ford Just-Get-Me-There-and-Back-Please-God sedan. And I drive a 1952 GMC two-ton Go-Ahead-and-Hit-Me panel truck.

At the same time, the owner of the Range Rover rushes up. His life is leveraged to the max these days, and his mind is in three continents at once. Time is of the essence. He is in no mood to make small talk. He grunts at us as he loads his lorry for the expedition downtown, leaps into the front seat, and cranks the mighty engine in the spirit of a holder of a pole position at Indy.

Uh-oh—he has left his coffee cup and briefcase on the roof of the Range Rover, and there they remain as he rolls away.

To the rescue comes the nice lady social worker for the Episcopal Church in her old Ford. She chases after him, urgently honking her horn, which he ignores because he is already on his cellular phone talking to London. As a pin affects a swollen balloon, so does her unceasing honking affect his existential circumstance. He throws the phone to the floor of the car, leans out the window, and displays the middle finger of his left hand to the lady. But the lady is focused on her rescue mission and honks on while waving him to stop.

I, in the meantime, driving close behind as a kind of third float in this little parade, likewise try to get his attention. Mine is an “aaaoooogaah” horn salvaged out of an old Model A. The combination of “HONK, HONK, HONK” and “AAAOOOOGAAH, AAAOOOOGAAH, AAAOOOOGAAH” is too much. He jams on his brakes, flings open the door, and tries to get out—without first unlatching his seat belt.

At the same moment, his morning cup of coffee slides off the roof, bounces across the hood, and smashes into the street.

Followed by his brassbound briefcase, which crashes onto the hood, scrapes across the paint with a fingernails-on-blackboard screech, and flops into the street on top of the broken coffee cup.

The dear lady, mission accomplished, coasts slowly around the scene of the accident, smiles, waves, sings out “Have a nice day!” to her neighbor dangling from the car in the clutches of his seat belt.

Fulghum, Robert. Uh-Oh (pp. 155-159). Random House Publishing Group. Kindle Edition.

We don’t know this man’s back story. What was going on in his life. What kind of stress he was under that morning. What we do know is that in pursuit of his “successful dream life”, things weren’t very successful that morning.

Often people who seem to have everything feel that they are failures.

It is easy to get caught up in the material world of chasing the pot of gold at the end of the rainbow, forgetting where our focus should be.

God doesn’t want us to be failures. He wants us to be successful!

Success will come if we are focused on the right things.

Someone who would not have been considered a success by worldly standards was John the Baptist. Here’s a man living in the wilderness dressed in camel’s hair preaching and baptizing. But John was focused on the right thing. In John 1:28-34 we read that, John saw the Spirit come down from heaven like a dove and rest on Jesus. This sounds pretty successful to me.

It’s easy to get sidetracked and focused on the wrong things. This is made clear to us in Matthew 16:24-26. For whoever wants to save his life will lose it; but whoever loses his life for My sake will find it. For what good will it do a person if he gains the whole world, but forfeits his soul? Or what will a person give in exchange for his soul?

The price for the wrong kind of success is very expensive.

Making money and having things is not bad. The key to unlocking success is what you focus on. Who are you focused on…yourself or God? How are you living your life? How do you measure success?

Measure it the same way God does and live your successful dream life.

What if the Rafters Aren’t Long Enough to Reach the Ridge Beam?

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We Explore Other Solutions, That’s What

A couple of weeks ago we talked about a construction problem and what to do about it. This problem involved rafters not being attached to the ridge beam properly and a possible solution. That solution required the rafters to be long enough…which they aren’t.

So, now what do we do?

We still have the same problem of the rafters not being connected sufficiently to the ridge beam and how to fix this.

The previous plan was to take the top end of the rafters loose from the ridge beam on both sides of the roof, cut them to fit against the side of the ridge beam, drop them down and fasten them to the ridge beam.

This second option is going to require more “undoing” than the cutting and dropping of one end of the rafters would have. However, using this solution, we will not have to do any work to the half of the roof where the rafters are sitting on the ridge beam.

It’s going to require the removal of the metal roofing panels and the wood purlins from half of the roof. Anytime something is “undone” or removed it takes time that isn’t being spent on “doing”. However, as is normally the case with repairs and remodels, “undoing” is a part of the process.

Avoiding the undoing was the biggest benefit of the previous solution.

One of the issues that started the construction discussion was that there is some roofing missing from the building. It just so happens that the roofing that is missing is on the same side of the roof that needs the rafters fixed. This means that some of the “undoing” is already “undone”.

What does this new option consist of? –

  1. Removing the balance of the roof metal (salvage for reuse if possible) –

Remove the existing fasteners (nails or screws) from the roof metal. If they are screws with rubber washers and the washers are in good condition, the screws could be saved for reuse. If they are nails, or screws with missing or damaged washers, throw them away. If the sheets of metal are salvageable (not bent, deteriorated or having holes) save them for reuse.

  • Removal of the roof purlins (salvage for reuse if possible) –

Pull the nails or remove the screws that are attaching the existing wood 2×4 purlins to the wood rafters. In the pictures, most of these purlins appear to be in good shape. As long at they are not split, broke, rotted, or too warped or bowed, salvage them to reuse.

  • Removal of the existing rafters (salvage for reuse) –

Remove fasteners (nails, screws and/or carriage bolts) that are attaching the rafters to the ridge beam at the top and the posts at the bottom. Save the carriage bolts and nuts for reuse.

  • Relocating the salvaged rafters –

Flip the rafters end for end putting the bottom at ridge beam. This is so you can use the existing bolt hole in the post and put a new hole in the rafter. Sit the top of the rafter on the ridge beam, next to the rafters on the other side of the building. Attach the two rafters (both sides of the ridge) together and attach the moved rafter to the ridge beam. Drill a new bolt hole in the rafter at the bottom and attach it to the post.

  • Install the salvaged purlins to the top of the rafters –

Attach the 2×4 wood purlins to the top of the rafters matching the previous purlin layout. This should allow for salvaged roof metal to be installed using the exiting holes from the previous fastening.

  • Install roofing metal to the roof purlins –

Starting at the eave of the roof, install the first sheet of roofing metal making sure to align the corrugations with the panels on the other side of the roof. Assuming those panels are laid out correctly. Install the panels with washer headed screws to seal the holes and prevent leaks. Install the next panel above, overlapping so that rain will drain properly preventing leaks. Continue this process overlapping each new sheet over the one next to it the width of one corrugation.

  • Install new ridge cap (due there not being any existing) –

The ridge cap will lay over the ridge of the building and be screwed to the corrugations of the roof panels on both sides of the ridge with washer headed metal to metal screws.

One additional thing that may need to be done with this solution is to add some additional support posts under the ridge beam. This is due to the rafters sitting on top of the ridge rather than being attached to the side of it. To determine if and how many post would be needed, we need to look at the code book and determine the current spans.

As it is with any construction project, there are numerous options. The important thing is to look at them and determine which one best fulfills your needs.